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in Rochester, WA

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Estimated Pay $32 per hour
Hours Full-time, Part-time
Location Rochester, Washington

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Estimated Pay
We estimate that this job pays $31.55 per hour based on our data.

$17.16

$31.55

$60.93


About this job

Job Description

Job Description

Management reserves the right to change the essential duties of this position description from time to time as necessary.

POSITION OVERVIEW:

This position develops and executes promotions and events, and trains team members on how the events work. Works in a fast-paced environment, where the workflow may be interrupted throughout the course of the day without warning, requiring the team member to adapt and at times make sound business decisions quickly.

This position ensures the confidentiality, security, and accuracy of guest’s records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines. A neat, well-groomed professional appearance is essential at all times.

SUPERVISORY RESPONSIBILITY:

This position does not have any supervisory responsibilities.

ESSENTIAL FUNCTIONS:

The essential functions of the Promotions & Events Coordinator include but are not limited to:

  • Develop, organize, and implement all types of promotional activities and programs.

  • Understand and ensure promotions meet compliance with Tribal Gaming Regulatory Commission and LEC&H policies and procedures.

  • Ensure compliance with policies and internal controls when processing promotion winners.

  • Work with all department managers and all other relevant teams to ensure enforcement and compliance with company policies, training, and communication of events and promotions.

  • Engage and inform guests and team members about all aspects of Lucky Eagle Casino & Hotel including but not limited to promotions and events.

  • Communicate promotional activities, identify areas where assistance is needed and ensure departments are versed in promotional knowledge.

  • Resolve errors, complaints and disputes with guests or subordinates.

  • Prioritize and track the progress of all jobs, including specs, timelines, and other variables.