Dentaquest - Software Quality Assurance (SQA)

The Software Quality Assurance (SQA) Analyst I supports operational goals and objectives by working closely with software developers, SQA peers, and business stakeholders to review use cases and develop and execute test plans, and test cases to ensure application development meets or exceeds business requirements. PRIMARY JOB RESPONSIBILITIES: Perform testing on an agile team Work with the Development Team to develop and document test plans and test cases Review all documentation provided by the project teams and ensure full understanding of the documented requirements, technical enhancements, process development and workflow configuration required Create and execute test scripts using manual and automated testing as specified by DQ standards Document, communicate, and work to resolve all defects found during testing Seek team and stakeholder feedback on all test plans and test cases Diagnose, troubleshoot and research application/system issues as required and propose solutions to problems; provide resolution in a timely and accurate way, while ensuring high levels of customer satisfaction Ensure defects are entered within the DentaQuest Enterprise Defect Tracking System with an appropriate sense of urgency and monitor/track progress through resolution Participate in all required meetings to gain additional requirement knowledge, confirm current state of project and stay apprised of any changes being made Create reusable test plans and test case templates and processes as needed Develop, execute, validate and document thorough and accurate regression and smoke test scenarios Prepare documentation using tools such as Visio, Word and Excel Participate in the testing of enterprise software upgrade initiatives Take the primary testing role on projects that may be waterfall in nature Presenting findings to IT stakeholders Other duties as assigned. Requirements: BS degree or equivalent work experience or training in IT, Computer Science or related field Experience using automation tools 5 years of experience in IT discipline with demonstrated progressive levels of responsibility. 2 years experience in Software Quality Assurance and proficiency with general office productivity software Excellent interpersonal, listening, oral and written communication skills Excellent analytical skills, as well as accuracy and attention to details Proven quality assurance analysis skills. Business 'subject matter expert' (SME) experience may qualify as equivalent experience. Understanding of IT environments and architecture Ability to work with a minimal amount of supervision Required to attend additional training as requested/deemed necessary Preferred Qualifications: Certified as a Software Test Engineer (CSTE) or Quality Analyst (CQA) Working knowledge of Selenium with C# Working knowledge of Specflow Working knowledge of Microsoft Test Manager Working knowledge of Team Foundation Server