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Technical Support and Solutions Specialist - Full-time
•27 days ago
| Estimated Pay | $17 per hour |
|---|---|
| Hours | Full-time |
| Location | Archbald, Pennsylvania |
Compare Pay
Estimated Pay We estimate that this job pays $16.93 per hour based on our data.
$11.77
$16.93
$25.96
About this job
Are you a tech-savvy individual ready to elevate our team's technical prowess? We're seeking an adept IT Specialist to bolster our capabilities. In this pivotal role, you'll be responsible for deploying, maintaining, and troubleshooting hardware, software, and network systems. Providing top-notch technical support and ensuring optimal technology utilization will be your primary objectives.
What You'll Do
- Setup, configuration, and upkeep of IT equipment and software.
- Diagnosis and resolution of hardware, software, network, security, and user access issues.
- Comprehensive documentation of IT incidents and requests using our ticketing system.
- Provision of technical guidance to users on IT policies and best practices.
- Evaluation and exploration of new IT solutions and technologies.
- Participation in IT projects such as installations, migrations, upgrades, and integrations.
Benefits
- Competitive weekly pay.
- Generous paid time off and holiday leave.
- Company-sponsored training programs.
- Comprehensive health, dental, and vision insurance coverage.
- Robust 401k plan with a substantial company match.
- Included life and disability insurances.
- Opportunities for career advancement within the organization.
Qualifications
- Bachelor's degree in computer science, information technology, or a related field.
- Preferably, two years of experience in an IT specialist or technician role.
- Proficiency in a range of operating systems including Windows, Linux, and Mac OS, as well as Microsoft 365 and other common IT systems.
- Familiarity with antivirus, encryption, backup, and other security tools and protocols.
- Strong problem-solving and troubleshooting abilities.
- Excellent communication and interpersonal skills.
- Capacity to work autonomously or collaboratively, managing multiple tasks and projects concurrently.
Successful Dempsey Employees
- Exhibit a superior work ethic, punctuality, and good attendance.
- Take pride in their work and maintain a stable work history.
- Possess physical capabilities relevant to the position.
- Demonstrate teamwork, honesty, and integrity aligned with company values.
If you're ready to bring your technical expertise to the forefront and make an impact in our dynamic team, we'd love to hear from you. Apply now and join us on our journey towards excellence in IT support and solutions.
Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.
COMPANY DESCRIPTION
Since its founding in 1959, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier in the Mid-Atlantic by maintaining its family ownership and continuously investing in its people and plant to stay ahead of the competition. At Dempsey Uniform & Linen Supply, you'll find uniforms, linens and floor mats that can be rented at a low weekly cost that includes weekly pick-up, cleaning and delivery. Our offering includes uniform services, restaurant linen services, towel services, medical linen services and facility services.
Technology Leadership
Dempsey is an innovator in our industry because we have always invested in opportune technologies for our business. Dempsey's state-of-the-art processing facility in Jessup, PA opened to both local and industry acclaim for it's technology. Dempsey is committed to leveraging technologies that control our customers' costs and enhance their service experience.
Financial Strength
Dempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well-developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.
Environmental Leadership
Dempsey Uniform & Linen Supply is committed to a sustainable future through environmental stewardship and conservation of the earth's natural resources. Dempsey has become a leader in both the textile rental industry and our local community in preserving our environment.
Continuity for Keeping Promises
The Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people that make our promises will be there to fulfill them.
It all makes for a really promising future. We hope you'll consider joining the Dempsey Family and continue our legacy of keeping promises.
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