CASE MANAGER

Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island’s most vulnerable citizens.

SUMMARY

Family Service League is seeking a full-time Case Manager for a homeless shelter in Smithtown. The Case Manager will be responsible for conducting client assessments, developing independent living plans, linking families with community-based service resources, and assisting clients in achieving self-sufficiency through advocacy, counseling, and resource referrals. The Case Manager will work collaboratively with the Housing Specialists and provide crisis intervention when necessary.

**$3,000 Sign-On Bonus!!**

We offer a generous benefits package including the following:

• **$3,000 Sign-On Bonus!!**
• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

RESPONSIBILITIES

• The Case Manager will complete client intake assessments and explain the shelter rules and regulations to new clients.
• Meet with clients a minimum of 2 times per week for face-to-face meetings.
• Develop independent living plans for assigned families.
• Complete independent living plans bi-weekly.
• Complete the mental and/or physical impairment form with independent living plan violations.
• Complete SPA applications for eligible clients.
• The Case Manager will work collaboratively with the Housing Specialists to find permanent housing options for clients.
• Conduct client safety inspections twice weekly.
• Address any issues of safety in unit and remove any dangerous items.
• Address unit cleanliness and client hygiene. Assist client in daily living skills development.
• Collaborate with the Office Manager on client shelter obligations.
• Work with clients in creating a budget to identify needs and obligations.
• Review, complete follow up and submit FSL Client Incident Report to the Compliance Supervisor.
• Maintain and update resource database of social service organizations relevant to the needs of client.
• The Case Manager will provide ongoing support and counseling for clients in reaching their goals.
• Foster inter-agency collaboration to assist in clients’ long-term stability.
• Maintain up-to-date documentation regarding client services in the Homeless Management Information System (HMIS) and client files.
• Complete monthly reports in a timely manner. Submit documentation to DSS Housing Liaison.
• Attend scheduled case management team meetings, individual supervision, and training as required.
• Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
• Provides assessment, crisis intervention, individual, family, and group services to children, youth, and families.
• Provide transportation as needed.
• Work collaboratively with members of a larger treatment or service coordination team, both within the agency and in the larger community.
• Collaborate with the Security to discuss and resolve client incidents.
• All other duties as assigned.

QUALIFICATIONS

Bachelor's Degree in Social Work or a related field required. Master’s Degree or MSW preferred.

Knowledge of homeless population and DSS policies and regulations required.

Excellent interpersonal and communication skills required.

Excellent organizational and time management skills required.

Computer proficiency, including Microsoft Office, required. HMIS a plus.

Valid and clean NYS Driver’s License required.

Bilingual in Spanish preferred.

“Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse workforce that meets the needs of our clients and the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified.”