Housekeeping Supervisor - Full-time

Residence Inn in Springfield, Missouri is on the lookout for a vibrant individual to join our dynamic team! With 136 stylishly furnished suites, we're not just offering a job – we're inviting you to be part of an exciting journey! Our 1,800 sq. ft. of event space is the canvas for memorable experiences, and Springfield's rich blend of art, culture, and outdoor adventures is the perfect backdrop. From the Ozark Mountains' breathtaking trails to the lively local scene, there's always something new to explore. The hotel is conveniently located off Hwy 60, offers monthly employee socials and a positive team culture with opportunity for advancement. Join us at Residence Inn Springfield, where your career meets the ultimate blend of work and play. Ready to make waves in the hospitality world? Apply now and let the Atrium spirit fuel your success!

Benefits

• Monthly employee socials to honor all anniversaries, birthdays, and employee of the month recognition.

• Positive team culture and opportunity for advancement.

• Monthly coffee with the GM – free beverage item from café provided.

• Discounted rates at Atrium and Marriott properties.

• Benefits: Merit Increases, Referral Bonus, Paid Vacation/Sick time/holidays, Health/401K, Daily Pay option, Tuition Reimbursements, Management training, Gym membership discounts, Auto/Home Insurance and Pet Insurance to name a few.

• Conveniently located off James River Freeway Hwy 60.

Full Time - Weekends Required

Uniform Provided

$16.00 - $18.88

Primary Purpose: 

The primary purpose of the Housekeeping Supervisor to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments.

Work Performed: 

The Housekeeping Supervisor will be tasked with the following duties, responsibilities, and assignments: 

• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards;  

• Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are not met; 

• Provide direction, support, timely feedback and recognition of performance in keeping with Atrium’s performance management standards and Core Values; 

• Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify room statuses;  

• Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control;  

• open and close housekeeping department by assigning and monitoring daily operations;  

• Manage Lost and Found by tracking items, communicating with guests and scheduling items to be returned;  

• Promote sanitation, safety, and security efforts of the hotel; 

• Assist with scheduling Associates according to business levels; 

• Able to conduct daily stand up with the housekeeping team; 

• Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean and safe;  

• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and 

• Any and all other work as required to complete the primary purpose of the position.