Front Desk Receptionist

About CGP

CGP Construction is a leading provider of general contracting services, catering to commercial, industrial, and retail clients across various industries. Established in 1982, our journey started as an in-house maintenance division for a property management firm. With sheer grit and determination, we progressively expanded our horizons to serve various other property management companies outside our network and the bustling commercial and retail sectors.

We believe that our passion for excellence, keen attention to detail, and our ability to adapt to the ever-evolving industry standards, are some of the factors that make us stand apart from the rest. Our work speaks for itself- we have helped numerous clients materialize their visions, expand their businesses, and realize their objectives.

About this role:

As the receptionist at our dynamic organization, you play a pivotal role as the first point of contact for clients, visitors, and team members. This multifaceted position requires a polished and friendly demeanor to ensure a positive experience for all who enter our doors. From managing phone calls and handling administrative support to various departments within the Company, you will be at the forefront of maintaining a welcoming and organized front office. 

In this role, you will:

• Answering of all Incoming Phone Calls
  • Taking messages, Forwarding calls, and ability to provide basic information
• Greeting and Assisting Visitors, Clients, Service Personnel    
• Administrative Support
  • General clerical duties including tasks such as managing incoming and outgoing mail
• Order office supplies &  Maintain the office supply budget.  
• Backup to Accounts Payable data entry (as needed)
• Assist Procurement with inventory 
• Assist Procurement with ordering and managing of materials
• Maintaining Lobby Area
• Send client gifts as requested by teams   
• Mailing of Thank You Cards

Requirements & Position Expectations:

• Must be a quick learner.
  • Must remain “coachable” and have a strong desire to learn.

• Must be able to follow verbal or written directions.
• Friendly and approachable demeanor 
• Professional appearance and behavior 
• Strong Customer Service Orientation
• Perform all tasks with a sense of urgency.
• Phones answered in a timely manner.
• Maintain a positive and resilient outlook, even in the face of challenges, to uphold a welcoming and solutions-oriented environment. 
• Nurture a positive work environment, at all times.

Physical Requirements:

• Ability to sit for extended periods.
• Proficient manual dexterity for keyboarding and phone handling. 
• Capability to lift light objects or materials, occasionally. 

Key Competencies:

• Multi-tasking 
• Planning & Organizing 
• Teamwork 
• Excellent Communication Skills
• Accountability
• Detail Oriented 
• Flexible 
• Goal and Results Driven 
• Reliable 
• Professional Phone and Email Etiquette 
• Ability to obtain the necessary information via verbal, written, and personal contact.

Qualifications:

Minimum

• Associates degree or equivalent in related field.
• Knowledge of office administrative procedures. 
• Proficient in Microsoft 365 products (Office, Word, Excel, Outlook, Power Point)
• Ability to operate standard office equipment. 
• Stable work history

The statements in this job description are intended to represent the key duties, essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.

Division: Maintenance and Construction

Working Location: Phoenix, AZ Main Office

Reports to: Procurement Manager 

Position Classification: Full Time

FLSA Status: Non-Exempt

Average Working Hours: Up to 40 hours per week

EEO Statement

The equal employment opportunity policy of this employer provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, age, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state and local law. This employer hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

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