Customer Service Representative- Entry Level

Fresh out of school and looking for an exciting opportunity and rewarding customer service career in the heart of Bonita Springs, FL?

Join our vibrant team as an Insurance Customer Service Representative, working in our beautiful office building. Since this is not a commissioned role or sales-related your pay will not change from week to week.

As an Insurance CSR, you will play a key role in working with our valued customers, assisting them with policy changes, and ensuring they receive top-notch customer service. Our office, located in the scenic Bonita Springs, specializes in personal lines insurance, with a primary focus on home and car insurance. You will work with customers who already love us and help them answer questions and service their active policies.

Benefits:

• No experience needed
• Work in our beautiful office building in Bonita Springs, FL.
• Competitive compensation
• Opportunities for growth within the agency.
• Ongoing professional development and training.
• Great health insurance and benefits
• Holidays off
• Generous PTO
• Matching 401K

$50,000

• Facilitate communication between our customers and team to ensure customer satisfaction
• Strengthen existing abilities and gain new ones by participating in training opportunities

• Engage with existing customers to address inquiries, assist, and facilitate policy adjustments
• Deliver exceptional customer service to maintain high client satisfaction levels
• Collaborate with the team in our bustling office environment, handling various tasks efficiently
• Comfortable talking on the phone

• Enjoys talking with customers and can communicate through verbal and written channels
• Shows ability to quickly finish very detailed work

• Willingness to obtain an insurance license; we are prepared to support you in the licensing process
• Adaptability to a fast-paced work environment with the ability to manage multiple tasks effectively
• Be comfortable working in an office
• Willing to learn new things

Regency Insurance Group is a personal lines insurance agency based in sunny Florida. We specialize in providing home, car, and flood insurance in a complex coastal marketplace. Regency Insurance Group was founded in 2012 by Kagen Cooksley and Kevin Koelemeyer. They have grown this tremendous operation from scratch to over 30,000 clients. Regency Insurance Group has the absolute best team in the industry and our model is to provide excellent customer service while offering the most competitive products. We love to grow and have fun doing it.