Director of Programs for Emergency Services

JOB PURPOSE:

The Endeavors Emergency Services Director of Programs is responsible for the successful leadership and management of all emergency services programs in alignment with the direction provided by the Senior Director of Emergency Services. The Program Director will work hand in hand with the Director of Administration to oversee, mentor, coach and provide support, stability, and direction to those leaders overseeing the various ES Programs. The Program Director is responsible for developing a well-structured plan of action that will support programs from start to finish.

ESSENTIAL JOB RESPONSIBILITIES:

Program Directors are responsible for coordinating various interrelated tasks, which include:

• Managing the overall operation of an organization's programs
• Leading the designing, directing, implementing, and disseminating of objectives and operational strategies
• Assisting with the creation and managing program budgets
• Developing, processing, and monitoring evaluation toolkits and indicators to measure program performance in conjunction with program leaders and the Director of Administration
• Ensuring project operations are consistent with regulatory guidelines and internal processes as outlined by our administrative team.
• Assisting with the day-to-day operations of all programs and the trouble shooting of critical needs for each of the ES Programs as needed by program leaders.
• Developing innovative work systems and processes to simplify operations of current programs
• Developing insightful reports for top management by ensuring programs are collecting, recording, and analyzing project data
• Assist program leaders with the development of public communications efforts highlighting the services provided by each of the ES Programs
• Other duties as assigned.
• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

ESSENTIAL QUALIFICATIONS:

EDUCATION: Bachelor's degree in business administration or comparable area, a master's degree is preferred. Experience compatible with the job description can be used to substitute for educational requirements.

EXPERIENCE: Five years of experience in operations including three years in a supervisory capacity preferred

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion.

LICENSES: Driver's License with clear record.

VEHICLE: Must have daily use of a vehicle without prior notice.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates.

EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.