Implementations Coordinator

FIND OUT ABOUT OUR MISSION TO CREATE POSITIVE CHANGE

Plymouth Housing is a non-profit organization dedicated to addressing chronic homelessness by developing and managing permanent supportive housing for single adults. With a mission to eliminate homelessness, we operate 15+ apartment buildings in downtown Seattle, providing over 1,100 people annually with permanent homes and on-site services. Plymouth Housing emphasizes values such as creating a safe and inclusive community, demonstrating trust, advocating for housing equity, serving with empathy, and fostering mutual support. We are committed to a community culture free of discrimination, harassment, and disrespectful behavior, aiming to create an inclusive and respectful environment, particularly for BIPOC and LGBTQIA2S+ individuals.

Join us in our mission to create positive change and make a lasting impact on the lives of those we serve. If you're passionate about driving innovation and improvement, we invite you to apply and be a part of our dynamic team at Plymouth Housing.

ABOUT THIS ROLE

As the Implementations Coordinator for One Team Improvement initiative at Plymouth Housing, you will actively contribute to the organization's mission by playing a crucial role in supporting Change Management and Process Improvement initiatives. Your focus will be on addressing the multifaceted challenges within our resident community. Your duties will include coordinating, implementing, and evaluating projects aimed at improving services for Plymouth's Permanent Supportive Housing initiative. Flexibility and adaptability are key, as priorities may shift.

In this role, you will serve as an essential contributor to cultivating an equitable and inclusive organizational culture while promoting a positive employee experience.

WHAT YOU CAN EXPECT TO BE DOING IN THIS ROLE AT PLYMOUTH HOUSING

• You will contribute significantly to policy and procedure development with an analytical mindset.
• You will create policy and procedure documentation based on outcomes from strategy sessions and establish and maintain a well-organized library function for efficient documentation management.
• You will act as the coordinator for project activities, timelines, and resources, ensuring efficient and timely execution.
• You will collaborate effectively with team members, community partners, and stakeholders to facilitate project communication and ensure alignment.
• You will facilitate large group virtual meetings and manage the logistics of specific items such as break out sessions and navigating multiple channels for feedback.
• You will maintain comprehensive project documentation, including progress reports, meeting minutes, and action items.
• You will generate regular reports on project status, outcomes, and impact of the One Team Improvement initiative.
• You will create and maintain a visually appealing and easily accessible Documentation Library.
• You will assist in organizing events, workshops, and training sessions to support Plymouth staff and residents.
• You will support the implementation of programs aimed at community empowerment through education and skill-building initiatives.

KNOWLEDGE, SKILLS, AND ABILITIES WE NEED FROM YOU

• You are dedicated to fostering diversity, equity, and inclusion in tenant services and collaboration with Plymouth staff, with the ability to effectively communicate and work with a diverse array of voices in pursuit of Plymouth's commitment to becoming an anti-racist organization.
• You have demonstrated ability in the creation of writing clear policy and procedures.
• You have the ability to act as a change agent.
• You have excellent analytical skills.
• You have excellent communication skills.
• You have exceptional attention to details to ensure accuracy, completeness, and consistency.
• You can demonstrate the ability to take initiative and think critically by identifying, analyzing, and solving problems.
• You have the ability to work independently in a dynamic environment of change, challenge and multiple deadlines/priorities while demonstrating organization, flexibility, efficiency, follow-through, and diplomacy.
• You have the ability to plan, prioritize, and organize work to meet schedules and timelines.
• You are proficient with Microsoft Office applications.

QUALIFICATIONS

• Associate's Degree or an equivalent combination of education and relevant work experience.
• At least three (3) years of professional in project coordination or a related role.
• Proficiency in data management and basic analysis.
• Familiarity with issues related to unhoused situations and an understanding of community-based approaches to address them is a plus.
• Experience within the non-profit sector is preferred.

BENEFITS

We offer a comprehensive benefits package for Full-Time employees, including Medical, Dental, Vision, PTO, and 403(b) options. Additionally, employees have access to supplementary benefits such as the Employee Assistance Program, a subsidized ORCA pass, and more.

Salary Range: $69,306.00 to $78,229.00 Annually

Plymouth Housing is an equal opportunity employer. We recruit, hire, train and promote employees

based on merit and business needs, and without regard for race, color, citizenship status, national

origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, military status, political affiliation, or any other factor protected by law.