Platform Engineer (Site Reliability) - IT Merchandising

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks seventh in Forbes “World’s Best Employers”.This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST.  Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees. Platform Engineers translate high level platform design into low level technical design and are responsible for implementing, administering, supporting and patching their corresponding platforms. Platform Engineers work closely with Solution Architects to enable the capabilities defined on roadmaps and blueprints, supporting platform programs and initiatives. Platform Engineers are well versed in modern infrastructure platforms, industry/technology best practices, and actively work on improving the reliability and scalability of infrastructure while streamlining operational processes.The Platform Engineer is responsible for the installation, development, configuration, and operations of the Merchandising cloud environment. This role provides solution performance analysis and tuning guidance along with ensuring alignment between business solution and systems architecture. This includes being a primary liaison and point of coordination with horizontal infrastructure and cloud teams providing foundation technology and services in support of our environments. This Platform Engineer role will be responsible for helping to document, design, and develop the cloud infrastructure and all of its capabilities, ensuring that security, configuration and management is hardened into all of these components.If you want to be a part of one of the worldwideBEST companies “to work for”, simply apply and let your career be reimagined.ROLE       Assesses technical components, translates high level design into low level technical design and executes updates based on SLAs.       Leads and conducts code reviews, design reviews, testing, and debugging activities at the application level.       Performs coding tests to validate hardware design correctness, and creates software regression tests to ensure its reliability.        Delivers against business objectives by effectively managing and partnering with technology vendors.       Conducts research and makes recommendations on standards, products, and services.       Tests diagnostics including automated regression testing.       Supports the development and execution of integration testing plans as needed.       Maintains the catalog of services for the platform in collaboration with the Architects.       Ensures application and infrastructure architectural solutions are stable, secure, and compliant with company standards and practices as well as regulatory requirements.       Implements and maintains system configurations and baselines to support secure application development software control best practices and standards.       Evaluates and documents all operating systems according to required standards.       Collaborates with delivery pods and Architects to improve production deployments, platform operations, environment stability and site reliability.       Manages the platform on an ongoing basis while performing functions like monitoring, patching and support.       Configures, implements, customizes, and tests software/hardware; documents software/hardware defects; and reviews and interprets error logs to diagnose errors.       Conducts regular platform checkups and reports inefficiencies to relevant business and technology stakeholders via health monitoring dashboards.       Interfaces with infrastructure, cloud and/or provisioning groups to stand up the platform.       Drives governance through designing, developing, implementing, supporting, and documenting enterprise policies, standards, guidelines, monitoring services, solutions, configurations, and procedures.       Researches, analyzes, and recommends changes required for system growth (both on-prem and cloud) by utilizing industry standard monitoring and research tools.       Identifies and resolves problems, often anticipating issues before they occur or before they grow; develops and evaluates options, implements solutions, communicates results to ensure corrective and timely action is taken, and manages incident resolution to ensure all components work together.       Manages/Coordinates virtual servers including: server provisioning, upgrading, installing, monitoring, maintaining, and performance optimization.       Develops and implements Platform as a Service and Infrastructure as a Service (IaaS/PaaS) Solutions.       Remediates platform issues and bottlenecks impacting software development activities.       Supports the creation of documentation and artifacts used for deployment, monitoring, and maintenance.       Identifies, develops/documents, implements, reviews, and revises process improvements, procedures, and controls (including SOX) to ensure data accuracy, security, and legal and regulatory compliance.       Recommends and follows security management practices, including the ongoing promotion of awareness on current threats, auditing of server logs, and other security management processes.       Creates queries, programs, scripts, and reports supporting and adhering to change control policies that help to define and develop best practices for systems management and automation.       Works in an Agile environment; collaborates with Operations, Development, and QA functions to develop solutions and systems that are predisposed to scalability, security, and simplified maintenance, utilizing automation.       Performs analysis on existing platform components to identify improvements in software development processes.       Implements service monitoring across all platforms to ensure continuous availability and operational continuity.       Supports the authoring and execution of test cases related to the implementation of platform development work.       Participates in DevOps, Agile, and continuous integration frameworks.       Mentors members of the Merchandise Platform and Ops team and will be an education resource.REQUIRED       6+ years’ of IT experience with at least 3 years’ in product implementation and hands-on cloud technical activities within enterprise environments.       Documented experience of application administration, not limited to installation, configuration, and management of Windows and cloud based software systems.       Working knowledge of monitoring/logging and dashboarding tools such as Splunk, Azure Health monitor, Azure Log analytics, Azure Application insights, etc.       Working knowledge of cloud services and Windows operating systems, shell scripting, package management systems, and other utilities.       Working knowledge of version control and automation tools such as Azure DevOps, Terraform, Ansible, Puppet, Jenkins etc.       Experience with IaaS, PaaS, and Cloud solutions.       Excellent verbal and written communication skills.       Self-motivated; detail-oriented with excellent organization and documentation skills.       Strong troubleshooting skills and a methodical approach to issue resolution.       Able to support off-hours work as required, including weekends, holidays, and 24/7 on call responsibilities on a rotational basis.Recommended       BA/BS in Computer Science, Engineering, or equivalent software/services experience.       Working knowledge of at least one scripting language.       Experience with MS SQL Server, Azure SQL DB, Oracle, DB2, MySQL, SynapseDB, CosmosDB, etc.       Azure certifications.       Proven expertise in Performance Tuning and Capacity Planning.       Understanding of Configuration Management and Change Management Best Practices.Required Documents      Cover Letter      Resume California applicants, please click  here to review the Costco Applicant Privacy Notice. Pay Ranges: Level 3  - $140,000 - $175,000Level 4  - $160,000 - $200,000 Bonus and Restricted Stock Unit (RSU) eligibleWe offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.comIf hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.