Group Account Director
Hours | Full-time, Part-time |
---|---|
Location | Cary, North Carolina |
About this job
In the journey of life, your career should make a difference.
At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human.
The Opportunity:
We are seeking a Group Account Director to join our dynamic agency. You will help us to reach our goals.
You Will:
-
Execution:
-
Is the daily account lead and have proactive, daily client communications
-
Is accountable for the impeccable delivery of multiple large, high-value client projects
-
Ensure junior team members are delivering quality account management deliverables such as weekly client status reports and meetings, accurate and actionable contact reports.
-
Lead productive and informed project kickoffs, holding all team members responsible for providing required documentation.
-
Ensure that appropriate team members are experts in our clients' Medical/Legal/Regulatory review processes and ensures clean submissions with previous learnings applied, offers MLR solutions to clients to further increase the value proposition.
-
Is accountable for the client's total budget by having proactive, ongoing conversations with the project management team and clients/VP.
-
Work with project management to establish forecasts and ensures that financial goals are met/exceeded.
-
Can deploy the right resources at the right time, while remaining profitable
-
Works to exceed quarterly and yearly financial goals.
-
With project management, is responsible for the development and presentation of SOWs.
-
Participates in new business opportunities and attends pitches
Client Relationship Management:
-
Foster a stronger relationship with direct clients and creating new, and more senior relationships across the brand, including live interactions as much as possible.
-
Is always looking for ways to better serve the client, to grow their business, and grow the business.
-
Gain the trust of the client and more senior members of the client team and can receive team feedback for service optimization.
-
Is not afraid of having the 'tough' conversations, but instead handle them with grace and dignity
Strategy:
-
With the strategy and creative teams, leads brand planning process
-
Is an expert in all aspects of our clients' business, being able to speak to the category, across channels, and across targets - and to the larger internal teams
-
Lead the development and presentation of the project brief and with the strategy and creative teams, owns the development of creative/strategic briefs and associated processes.
-
Work directly with the strategy and analytics teams to assess program performance and to identify new and optimization opportunities.
You Have:
-
9-12 years of experience managing healthcare/pharmaceutical marketing accounts
-
At least 7 years of agency and/or pharmaceutical side experience required
-
HCP marketing experience required
-
Multichannel marketing experience
-
Demonstrated ability to develop, grow, and extend a meaningful client relationship
-
Demonstrated ability to identify and act upon growth opportunities
-
Exhibits forward thinking and is solution oriented (internally and externally)
-
A clear understanding of the multidisciplinary team and when to engage resources
-
Impeccable attention to detail and self-accountability
-
Willingness to learn, recognizing there's always more to learn
-
Organizational skills with the ability to manage multiple projects on time while also being engaged in new business opportunities or similar
-
Masterful communicator with a combination of listening, speaking, and business writing skills, knows when to pick up the phone, when to be at the client, when to email
-
Our Benefits:
-
Medical
-
Dental
-
Vision
-
Flexible Vacation
-
401K
About Inizio Evoke Drive:
We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. We apply a unique combination of behavior-change strategies, compelling creative, and purposeful use of technology to shift behaviors in our target audience, whether that be patients or HCPs