Default Services Technician

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Due to work requirements, candidates must be located within 30 miles of Stevens Point, WI.

We invite you to view the opportunity below.

The Default Services Technician will handle foreclosure claims, managing expenses and fees, and submitting claims to loan investors. Responsibilities will include timely mail correspondence, assisting customers with documentation, accurate claim submissions, and maintaining compliance with guidelines. The role involves collaborating with stakeholders and addressing customer inquiries. Additionally, duties encompass ensuring accuracy in reporting, processing documents, and providing regular feedback reports.

This person will:

• Review, prepare, and send or deliver mail correspondence/documents promptly.
• Pre-screen assistance and Release of Liability applications, assisting customers in completing necessary documentation.
• Submit PMI and GSE claims accurately and within specified timelines.
• Complete weekly and monthly reporting, ensuring accuracy in account information.
• Activate accounts into the appropriate status to comply with State, Federal, Regulatory, Investor, and Bank guidelines and timelines.
• Collaborate with Attorneys, Appraisal Companies, Title Companies, investors, PMI networks, customers, etc. as necessary.
• Adhere to policies and procedures to ensure compliance with Bank, audit, regulatory, and investor guidelines.
• Review documents submitted for LM workouts and release of liability requests, liaising with customers or other parties as required.

Review the qualifications listed below:

Education

• Associate's Degree or equivalent combination of education and experience. Required.

Experience

• 2-4 years General banking with knowledge of bank policies, procedures and products. Required.

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

• Retirement savings including both 401(k) and Pension plans.

• Paid time off to volunteer in your community.

• Opportunities to connect with others through our diversity-focusedColleague Resource Groups.

• Competitive salaries with professional development and advancement opportunities.

• Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more.

• Personal banking, loan, investmentand insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community on,and.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.

Associated Bank provides additional assistance to individuals with disabilities throughout the application & interview process. Please contactif you need an accommodation at any time during the interview process.

Associated Banc-Corp is an Affirmative Action and. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice. Know Your Right to Workor.

Associated Bank iscompliant.