Patient Access Specialist ($22/hr)

TEKsystems is hiring an on-site Patient Access Specialist (PAS) for a leading healthcare organization in Overland Park!

Shift: Available start time between 7a-10:30a; 8 hour shift with 30min lunch break

Description:

The purpose of the Patient Access Specialist is to assess patients needs, resolve issues and triage information appropriately. This includes introducing patients to Shared Solutions services, conducting their benefits investigation and coordinating their prescription with their Specialty Pharmacy. The PAS will work to remove patient access barriers and seeking out appropriate resources as needed. In addition to normal processes, this position will be expected to perform the following duties:

• Data Entry
• Need customer service for overflow help with other teams
• Accuracy – creating accounts and cases
• Updating information in accounts from Med Billers

Additional Skills & Qualifications:

• Ideal things we are looking for:
  • Min 6 months Prior authorization experience and be able to explain what that is to the interviewer
  • Prior experience working in a high-volume contact center is preferred over working in a clinic / front desk setting, but will still take that experience as well
  • Min 6 months Experience interacting with physician’s offices, patient, or care givers.
  • Experience with Salesforce ideal but not required.
• We are open to regular call center experience if they also had other healthcare experience to back it up with.
• Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional “customer service” setting

Why Choose This Role:

• Competitive Compensation
• Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.
• Flexible Culture
• Career Growth
• Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry
• Collaborative Environment

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.