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Auto Service Dispatcher, Experience Req'd, No Sundays!
•19 days ago
| Estimated Pay | $19 per hour |
|---|---|
| Hours | Full-time |
| Location | 8340 W. 159th St. Orland park, Illinois |
Compare Pay
Estimated Pay We estimate that this job pays $19.18 per hour based on our data.
$14.42
$19.18
$30.16
About this job
8340 W. 159th St. Orland Park, IL 60462
's Service Department is seeking to hire a Dispatcher to prioritize and schedule auto repair / shop work to maximize productivity for our service technicians and more. Experience is preferred. Training is provided. We appreciate our employees and invest in their success! Upload your resume AND complete the assessment for immediate consideration.
Responsibilities - Auto Service Dispatcher:
- Prioritize and schedule auto repair / shop work to maximize productivity for service technicians based on the required skill level and more
- Work closely with the Service Manager to ensure processes are being followed by the team to maximize shop flow and profitability
- Schedule shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required
- Ensure proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation
- Maintain an organized and up-to-date repair log
- Track repair order status and ensure repair work is completed the first time and on time
- Prioritizes all comebacks to ensure proper and prompt attention.
- Opens and closes repair orders.
- Ensures that technicians follow warranty procedures.
- Communicates with Technicians and Service Advisors in a professional manner.
- Assists parts manager and service manager
- Maintains high customer satisfaction ratings.
- Understands and complies with federal, state, and local regulations, etc. hazardous waste disposal, OSHA policies.
- Maintains a clean work area.
- Maintains a professional appearance
Qualifications - Auto Service Dispatcher:
- Auto Service Dispatcher, Advisor, and/or Technician experience preferred, proficient in Excel, good interpersonal and customer service skills
- Must work well/calmly under pressure/stress in a fast-paced environment
- Organized with a friendly personality
- Demonstrated ability to manage others
- Good time management skills
- Valid driver's license and good driving record
- Focused on ensuring customer satisfaction
- Understanding of auto repair business
Full-Time Benefits:
- Competitive pay based on experience
- Training
- Paid vacation
- 5-day, 40-hour work week schedule
- Closed on Sundays
- 401(k) plan
- Medical and dental insurance available
- State-of-the-Art facility!
- Vehicle and service discounts
- Career advancement opportunities
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