Clinical Operations Support Staff

Looking to kick-start your career in a dynamic and impactful role? Join our team as a Clinical Operations Support Staff member! This exciting entry-level position offers a fantastic opportunity to learn and grow under direct mentorship while making a real difference in people's lives.

What you'll do:

1. Be the first point of contact for our clients, ensuring a seamless experience by managing service requests and handling paperwork efficiently.

2. Dive into the digital world by organizing and managing electronic medical records, ensuring they are easily accessible and up to date.

3. Create a warm and welcoming environment for all our clients, managing appointments and calls while providing exceptional customer service.

4. Safeguard client confidentiality by following strict policies and procedures for handling sensitive information.

5. Take charge of coordinating both clinical and financial appointments, ensuring clear communication about financial obligations and fees.

6. Become a whiz with data entry, accurately inputting crucial information into our computer database.

7. Double-check and verify information for accuracy and completeness, ensuring we maintain the highest standards of quality.

8. Get hands-on with a variety of clerical duties, adding versatility to your day-to-day tasks.

9. Be ready to take on any other exciting tasks that come your way!

Join us and be part of a team that's dedicated to making a positive impact on the lives of our clients. If you're eager to learn, grow, and contribute in a meaningful way, this is the perfect opportunity for you!

Training and Experience

• High school diploma or equivalent, with the added bonus of volunteer or student experience being highly valued.

Knowledge, Skills, Abilities

1. Excitement about accurately inputting data into computer systems.

2. Proficiency in using email and basic computer software.

3. Quick thinking and problem-solving skills, especially in urgent situations.

4. Adaptability to understand and apply rules and criteria to unique scenarios.

5. Strong communication skills, both verbal and written, across various departments.

6. Appreciation for cultural diversity among clients and colleagues.

7. Ability to manage multiple tasks and prioritize work effectively.

8. Maintaining a professional and empathetic demeanor, no matter the circumstance.

Other Potential Requirements

• Fluency in both English and Spanish, with the ability to engage with a diverse community.

• Flexibility in scheduling and work locations, providing opportunities for a dynamic and varied work environment.

We offer a competitive wage that includes shift differential and bilingual differential pay for some positions, as well as the below generous benefit packet for full-time employees.

Medical, dental, vision insurance.

Flexible spending Accounts

Health savings account with employer contribution.

403b retirement account

Tuition reimbursement up to $5200 per year (accessible after first 90 days of employment).

Allowance added to pay to supplement additional benefits in the amount of – 2% of salary the first year and increasing every 2 years.

15 days of PTO in the first 2 years, increasing by an additional 5 days every two years.

10 paid holidays.

Short-term & Long-term Disability.

Bereavement Leave

Application Instruction

Job Seekers make sure to use Chrome as your Internet browser, any other software will not allow you to complete an online application

If you experience technical difficulties with our recruiting site, email hrmail@lafrontera.org or call (520) 838-3945 with specific technical error information.

La Frontera Arizona, Inc. is an Equal Opportunity Employer. We do not discriminate in hiring or in any other term, condition, or privilege of employment with regards to race, color, national origin, age, ancestry, religion, disability, sex, gender, gender identity, sexual orientation, marital status, familial status, or any status protected by law or regulation. It is our intention that all qualified applicants and employees be given equal opportunity and that hiring and other employment-related decisions are based on job-related factors.

Thank you for considering LFAZ as an employer!