Expediter / Food Runner - Winter 23/24 - Full-time / Part-time

Please note, this position is located at Crystal Mountain Resort in Enumclaw, WA

Seasonal (Seasonal)

WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee perks:

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
• + Free Alterra season pass for spouse and dependents 25 & under
• 50% off window ticket price at IKON partner resorts
• Free access to Alterra Mountain destinations during time off
• Free ski-referral letters for employees to use at other mountain resorts during time off
• Discounted friends & family day-ski vouchers (Up to 85% off)
• Discounts on Ski & Snowboard Lessons
• Discounts on Ski & Snowboard Rentals
• Discounts on Gear Tune-Ups
• Discounts on Food & Beverage
• Discounts at Crystal Mountain Retail shops
• Free Crystal branded swag
• Pro deals on gear with 100s of brands
• Discount Marketplace
• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
• Employee-only Night Skiing events
• Employee Housing available, on-mountain and off-mountain
• Accrued paid time off for eligible positions
• Group health insurance for eligible positions
• 401K benefit and generous match with immediate vesting for all staff members over 18
• Opportunities for growth, advancement, and year-round employment

Position Title: Expediter / Food Runner

Business Unit: Food & Beverage

Position Reports to: Restaurant Manager and/or Front of House Supervisor

Positions Reporting to this Role: None

Location: Crystal Mt. Washington

Wage Range: $16.50 + tips - 18.50 / hr + tips

ESSENTIAL DUTIES

• Arrives on time, clean, and in proper uniform

• Clocks in and out according to shift
• Demonstrates an upbeat, positive attitude and acts and communicates with our guests in a positive manner
• Run alcoholic and non-alcoholic beverages
• Responsible for accurate cash handling, making & returning proper change
• Running Food to guests and providing quality table services.
• Bus tables as needed.
• Maintains cleanliness of cashier, condiment, and beverage stations
• Stocks and refills beverage machines, condiments caddies, and utensils

• Assists guests with needs as necessary
• Reports any equipment malfunctions or breakage to the proper channels to resolve the issue ASAP.
• Abides by and upholds overall customer service standards
• Adheres to all policies, standards, SOP's and training as directed by the General Manager and F&B Director.
• Completes all tasks according to General Manager
  
  This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• 18 years of age

• Experience handling cash and using Point of Sale technology

• Proven exemplary customer service skills
• Food Handlers Card
• MAST permit.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• This position is required to work evenings, weekends and holidays while in operation.
• Able to lift, carry, or otherwise move and position a minimum of 30 pounds on an occasional basis.
• Able to manipulate a full-size keg of beer (~160 pounds)
• Manual dexterity to operate a computer and other common office equipment on a constant basis.
• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.

• Ability to work for extended periods of time bending, reaching, and speaking on a constant basis.
• Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer