ITS Infrastructure Tech Specialist (STF3245)

RESPONSIBILITIES: 

Essential – 

• Monitor and analyze network and server systems.
• Apply updates and patches.
• Assist in creating and updating SysOps documented procedures.
• Assist in updating SysOps training and educational material.
• Assist in account management tasks as needed.
• Assist in SysOps security configuration and detection.
• Assist in setting up SysOps & NetOps integrations; such as servers and switches
• Assist in NetOps & SysOps Inventory
• Assist in NetOps switch configuration
• Assist in NetOps switch replacement
• Arrive on time for work, attend work regularly, and successfully complete the responsibilities of the position.
• Assist Information Technology Services department as needed.
• Research technology and design as needed.
• Comply with HutchCC policies, procedures, and practices.

Secondary –

• Perform other functions as assigned by the IT Infrastructure Lead, Director of ITS, or Chief Information Officer.

QUALIFICATIONS: 

• Bachelor’s degree preferred.
• Strong technical aptitude.
• Familiarity with the NIST 800-171 compliance standards.
• Familiarity with scripting languages, such as YML and Python preferred.
• Establish and maintain effective professional relationships with staff, students, faculty and other HutchCC stakeholders.
• Strong overall IT skills and knowledge.
• System administration experience in OpenVMS, Linux, Microsoft, VMWare, Novell.
• Good working knowledge of mobile environment/access to host computers.
• Familiarity with IT industry standards, such as ITIL and NIST.
• Familiarity with PX and SQL data structures.
• Experience with the TCP/IP (IPv4 &IPv6).
• Experience with OSPF and other routing protocols.
• Experience with VoIP – SIP & H.323.
• Experience with security protocols such as LDAP, RADIUS, 802.1x, SSH, and SSL.
• Experience with TIA/EIA 568B wiring standards, troubleshooting, and installation.
• Familiarity with HTML, JavaScript, CSS and other web languages.
• Familiarity with Request for Information (RFI) and Request for Proposal (RFP) process.
• Work effectively and professionally with students, faculty, and staff.
• Maintain confidentiality in a student-centered environment.
• Communicate effectively with individuals from diverse ethnic, racial, socioeconomic, gender and disabilities populations.
• Physical requirements include the ability to lift up to 50 pounds, walk, bend, stoop, reach, push/pull, carry, etc.; excellent verbal, written, and listening communication skills; excellent organizational skills; ability and willingness to collaborate; work independently; use appropriate judgment and to apply tact and courtesy in difficult situations; Light to moderate/medium, indoor work environment.

• Mental requirements include the ability to learn and comprehend basic instructions about the position.
• Physical and mental qualifications must be performed with or without a reasonable accommodation.
• The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties.

HOURLY WAGE and STATUS: {Emergency Status}

• The hourly rate of pay is commensurate with qualifications as determined by HutchCC administration. This fulltime support staff position is 12 month annual, benefit eligible, at-will, and nonexempt.  This position will be located at the HutchCC Main Campus location with possible travel to remote sites.