Laundry Lead - Thousand Hills Vacations

Laundry Lead

About Us:

Thousand Hills Vacations is the largest vacation rental management company in the Ozarks (and growing!). We manage some of the best properties around, and we take pride in cleanliness and perfection. Our goal is simple: We strive to help our guests have the best experience in Branson, providing world-class service, top-of-the-line cleanliness, quality, and value while providing an avenue to develop vibrant, enthusiastic individuals eager to learn and grow within our company.

Summary of Essential Functions & Responsibilities

• Supervises and contributes to the resorts’ Laundry department operation to ensure efficient production and delivery of quality guest room linen/terry product in a safe and timely manner
• Carefully examines and sorts articles of laundry based on color and soil content to ensure that each item is cleaned to the highest standards.
• Fold and organize linens
• Ensures adherence to all company and departmental guidelines, policies, and procedures
• Monitors department safety efforts for area of responsibility
• Supervises staff and work assignments
• Attends morning meetings as necessary in order to keep up to date on respective Resort related activities/information
• Conducts periodic inventories of all linen and terry products and assists with generating monthly usage report.
• Communicates pertinent information in order to maintain effective operation of the department
• Monitors chemical usage and communicates inventory needs
• Determines need for, and conducts appropriate on-going training for Laundry team as required
• Provides employee performance feedback to the Director of Operations and assists in determining areas of improvement and
• Maintains an open line of communication with property Leaders in regard to equipment functionality, required PM’s and anticipated repairs.

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Minimum 1 year Laundry experience, preferably in resort operations
• 1-2 years of knowledge and/or usage of housekeeping chemicals, and linen and fabric knowledge.
• Trained and proficient in handling commercial laundry equipment.

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees.
• Must be self-motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must have a professional appearance with good personal hygiene.
• Must promote and support a “team” work environment by cooperating and helping co-workers.
• Must be able to be productive in a fast-paced, dynamic environment.
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills.
• Able to comprehend instructions and retain information.
• Able to be flexible to handle frequent changes in priorities.
• Able to tolerate various temperatures while working indoors and outdoors.
• Able to operate industrial laundry equipment required.
• Able to stand continuously while moving, lift, bend, stoop, push and pull repeatedly

Benefits:

• Complimentary tickets to various shows and attractions in the local area
• Access to health, dental, vision, life and Rx insurance available after 60 days for full-time employees

Location: Branson, MO
Pay: Hourly, DOE