A2L Catering/Premium Services Manager - Full-time / Part-time

Aramark?s Accelerate to Leadership (A2L) Program offers early career talent valuable work experience, mentorship from industry leaders, and professional training across a variety of environments and business areas. As a year-long development and training program designed for recent college graduates, A2L provides you with the resources you need to ignite your full potential and launch an accelerated career path at Aramark. 

Selected candidates will have the opportunity to take on leadership roles within Aramark while participating in structured program activities and developmental exercises tailored to each candidate?s career track. For the thousands of students and recent grads that call Aramark home, we provide a place to grow, advance, and impact lives across a range of exciting industries and locations. 

Aramark?s A2L Program is committed to fostering communities rooted in service, inclusion, and shared prosperity, empowering all individuals to make an impact. 

Core Job Duties/Responsibilities

Leadership - Ensures Catering Operations connects to the Executional Framework.  Ensures consistent quality in planning and execution of events.  Leverage COE solutions to ensure consistency, quality and efficiency within consumer driven offerings.   Manages Catering team to ensure quality in final presentation of food. Trains new team members to learn procedures and brand standards for all general tasks. Monitors employee performance and provides regular performance feedback.  Coaches employees by creating a shared understanding about what needs to be achieved and how it is to be achieved. Rewards and recognize employees. Holds regular huddles meetings with catering team.  Complete and maintain all staff records including training records, schedules and performance data.

Client Relationship - Develops and maintains effective client and customer rapport for mutually beneficial business relationship.  Deliver and model Inspired Service as the foundation for delivering excellent customer service.  Effectively implement customer communications provided by Marketing COE in order to build catering revenue.

Financial Performance - Supports delivery of food and labor targets through accurate reporting of operational budgets and review of the collection of receivables.

Productivity - Coordinate and oversee internal and external catering events.  Maintain computerized POS systems and ensure staff is fully trained to operate it efficiently.   In conjunction with Culinary team, plan and forecast using operations systems and software.  Plan, procure and execute theme events.  Fully comply with Operational Excellence fundamentals, including food and labor.

Compliance - Ensure compliance with Aramark SAFE food, occupational and environmental safety polices in all culinary and kitchen operations.   Comply with all applicable policies,  rules and regulations, including but not limited to those relating to safety, health, wage and hour.

Additional Position Duties/Responsibilities

?    Performance consistent with education or experience
?    Ability to cope with varied and fast paced activities
?    Ability to build relationships with guests and coworkers
?    Meet sanitation, food handling and quality & presentation standards
?    Willing accept change, new procedures & constructive comments
?    Compliance with Lifeworks guidelines & procedures
?    Exhibit and practice the highest level of guest service skills
?    Conduct oneself in a professional and respectful manner at all times when interacting with employees, customers, management and any other individuals during the course of their day
?    Ability to coordinate multiple tasks and meet production and service time schedules
?    Demonstration of consistent professionalism in the execution of daily assignments
 

•  To be considered eligible, applicants must graduate between December ? August of the current school year for the rising A2L Program class 
• This program will start in July. All degree requirements must be completed prior to the start date of the program (including any final internship requirements). 
• Must be authorized to work in the United States and not require work authorization sponsorship by Aramark for this position now or in the future 
• PREFERRED EXPERIENCE 
• A degree or background in hospitality, customer service, food service, facilities, operations, or sales 
•  Relevant coursework or work experience 
•  Strong leadership, project management, and execution skills 
•  Great verbal, written, and professional communication skills with teammates, customers, clients, and leadership 
• Dynamic working skills to handle change and ambiguity in a fast-paced environment 

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at  or connect with us on ,  and .