Assistant Store Manager - Houston Galleria

Who We Are:

Born in sunny San Diego, Blenders Eyewear was forged from fun. It all started in a crowded California club in 2012, when founder Chase was inspired by a simple set of off-brand shades and a dope DJ set. What began as a night with close friends and good tunes turned into a full-blown passion for sunglasses and a belief that great style didn't have to come with a big price tag.

Our Mission

At Blenders, we design Sun, Snow, and Prescription eyewear with the understanding that compromise is overrated. Every creation is equal parts stylish, performance-driven, and price-friendly-no exceptions. We craft gear for those who lust for life's adventure and believe it's better to "Blend Out" than blend in. So if you've always felt the day sounds better when you press 'Play' on your passions; that hard work is the hook that makes life's song work; and that great things really can be born from a good time, you should hit us with your credentials. Because like us, it sounds like you're here to change the game, not just play it.

The Future Is Bright at Blenders... are you ready to Live Forward together? We're searching for an Assistant Store Manager-let us know you have what it takes below!

Position Overview:

Reporting to the Retail Store Manager, the Retail Assistant Store Manager is responsible for driving sales by supporting store operations, community outreach, marketing events, inventory management, and visual merchandising.

The Retail Assistant Store Manager spends 75% of their time on the sales floor; coaching, training and developing the team in sales, customer service, and product knowledge through the Blenders Eyewear vision.

Essential Functions and Responsibilities:

• Operations: Responsible for opening and closing duties and securing all store assets; Consistently adheres to all operational policies and procedures created by head office; Ensures the store team is always properly utilizing in-store technology including Shopify POS, Sonos and RetailNext.
• Inventory Management: Ensures the store is accurately processing all POS transactions to comply with daily inventory management which includes processing inbound/outbound shipments, sales and returns; Communicates with Store Manager around inventory levels to be able to always support supply demand for expected traffic patterns; Assists with monthly inventory counts when required.
• Visual Merchandising: Ensures visual merchandising standards are met; Maintains knowledge of current store stock levels in FOH & BOH; Plans and executes the merchandising direction given by HQ; Maintains store appearances while keeping merchandise organized; Communicates with HQ on assortment, trends, and needs.
• Sales and Profitability: Always a sales leader on the floor while working high volume transaction days (i.e. weekends, holidays, sales) to increasing revenue; Updates and trains the staff on sales, performance, KPIs, drop dates and product launches; Reviews the schedule each week to ensure staffing levels match the stores trending sales performance and updates Store manager when needed; Audits weekly cash deposits and reviews discount spend.
• Customer Service: Trains store staff to educate every customer while providing accurate product knowledge; Instills that all employees know the importance of excellent service while holding team accountable for going above and beyond for every customer; Empowers all staff to use their best judgement in customer matters to quickly address any issues; Incentivizes the team to ensure an excellent guest experience and high Yelp and Google ratings.
• Leadership: Ensures strong partnership with the Retail Store Manager to ensure alignment & timely two-way communication; Regularly directs the work of two or more Shade Specialists; Receives feedback and makes adjustments where needed to drive sales and customer experience; Ensures the store's team receives relevant, timely information, coaching, and feedback that enables their success and growth; Steps in as the backup to the Store Manager while they are away; Makes suggestions or recommendations on HR decisions.
• Community Outreach & Marketing: In partnership with HQ and the Retail Store Manager, drives brand presence within the San Diego market by executing store events and community outreach; Supports Blenders Eyewear company mission by increasing community involvement; Consistently drives traffic to Cass Street and ensure that our flagship store is top of mind when local customers are making purchasing decisions.

Skills:

• You have supervisor experience; preferably at a customer-centric retailer
• You have a passion for people development, motivating a team and comfortable providing feedback
• You have excellent organizational skills and give clear direction and set expectations for staff
• Detail oriented with ability to multitask and prioritize work to produce desired outcomes
• You are curious and willing to question how things are done and how they could be done better
• You are self-motivated and have a passion for community engagement
• You have hands on experience using a POS and retail systems
• You have a deep understanding of elevated customer experience
• You bring a positive, fun energy to the workplace, even when working long hours or weekends
• Must have open availability for a flexible work schedule that meets the needs of the business, including, evenings, holidays and weekend shifts.

Benefits:

• Competitive Pay + Monthly Bonuses
• Health Insurance
• Free Dental, Life, Vision Insurance
• Fun Work Environment
• And More..

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.