Work Order Specialist

POSITION SUMMARY:

The Work Order Specialist is responsible for completing resident Service Requests. Each person at Renewing Management is responsible to perform all the duties of those below them. Formerly Briergate Apartments, will be undergoing a multi-million dollar renovation-help us restore hope by transforming this community.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Complete Service Requests involving drywall, plumbing, electrical, and carpentry
• Respond to Emergency Service requests and property disasters (fires, floods, freezes, etc)
• Ensure Safety Protocol is being followed.
• Grounds pick up
• Coordinate Special Projects as directed
• Perform an inspection of community grounds each morning and clear all snow, trash, and debris.
• Perform turns (painting, cleaning, and maintenance) of all vacant units, as assigned.
• Complete all maintenance work orders within 48 hours of input into Entrata and make readies within 7 days of vacancy
• Complete preventative maintenance activities and assist in updating records of those activities.
• Maintain records of maintenance performed in all units and at the site utilizing company system.
• Maintain all tools, equipment and replacement parts in working condition.
• Provide service and maintenance for all common areas and amenities.
• Communicate openly with other team members regarding work priorities and the state of projects.
• Other duties as assigned.

Equal Employment Opportunity

Renewing Management is proud to be an Equal Opportunity Employer. We do not discriminate in any employment policies or practices on the basis of race, color, religion, age, sex (including pregnancy), national origin, marital status, gender identity, veteran/military service, disability, genetic information, sexual orientation, or any other characteristic protected by law.

SKILLS AND QUALIFICATIONS:

• Ability to take rotating emergency call including nights and weekend availability
• Great Customer Service
• Pool maintenance experience preferred
• Courteous interaction with residents, vendors, contactors, and fellow employees
• Clean and Neat Physical Appearance
• Drivers License and Dependable transportation
• Hand Tools required to do the job
• EPA Universal Certificate preferred
• 1 to 3 years in maintenance field with demonstrated experience and advancement
• Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems.
• Ability to prioritize activities
• Ability to self-direct
• Ability to work in adverse weather conditions
• High School Diploma or Equivalent - Some college or advanced technical training is preferred.

EDUCATION, TRAINING AND/OR EXPERIENCE

• High School Diploma
• 1 to 3 years of work related experience

PHYSICAL REQUIREMENTS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Constant need (66% to 100% of the time) to be on feet.
• Have constant need (66% to 100% of the time) to perform the following physical activities :

• Bend/Stoop/Squat/Kneel

Perform routine maintenance/repairs, pick up tools and needed equipment.

• Climb Stairs

Service requests, make-ready needs for 2nd and 3rd floor apartments.

• Push or Pull

Move equipment, appliances, open and close doors, etc.

• Reach Above Shoulder

Perform routine maintenance/repairs, stock and remove equipment, parts, etc.

• Climb Ladders

Perform routine maintenance/repairs.

• Grasp/Grip/Turning

Handle tools and equipment, perform routine maintenance/repairs.

• Finger Dexterity

Handle tools and equipment, perform routine maintenance/repairs.

• Constant need (66% to 100% of the time) to perform the following physical activities:

Writing: Inventory maintenance, requisition requests, required maintenance reports.

• Lifting/carrying (supplies, replacement parts, ladders, etc.):

Over 150 lbs. Rare need (less than 1% of the time)

75 - 150 lbs. Occasional need (1 % to 33% of the time)

25 - 75 lbs. Frequent need (33% to 66% of the time)

1 - 25 lbs. Constant need (66% to 100% of the time)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often

accomplished with assistance from one or more persons. Examples of

heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.

VISION REQUIREMENTS

Constant need (66% to 100% of the time) to document maintenance and complete forms,

review manuals and operating instructions, read cautionary labels, respond to written

instruction from staff and residents. Constant need to see small detail when performing

routine maintenance duties.

Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach (oversee

assistants, observe problems throughout the property).

HEARING REQUIREMENTS

Constant need (66% to 100% of the time) to communicate with assistants, office staff,

vendors and residents. Must use listening skills to diagnose needed repairs, etc.

SPEAKING REQUIREMENTS

Constant need (66% to 100% of the time) to verbally communicate with assistants, office

staff, vendors and residents.

DRIVING/TRAVELING REQUIREMENTS

Frequent need (33% to 66% of the time) to utilize personal transportation to pick up

replacement parts and supplies from vendors. Rotation "on call" status may occasionally

require expedient travel to assigned property at a moment's notice. Pickups and deliveries to

the corporate office.

Must have reliable transportation, valid driver's license, and automobile insurance coverage.

WORKING ENVIRONMENT

Indoors (66% to 100% of the time). Frequently outdoors (33% to 66% of the time), all

conditions, often for extended periods.

Occasional exposure (1 % to 33% of time) to paint fumes, solvents, adhesives, etc. Example:

Apartments during/after make-ready. Frequent need (33% to 66% of the time) to work in

awkward and confining positions.

REASONING DEVELOPMENT

HIGH. Must be able to apply principles of logical thinking to define problems, collect pertinent

data, establish facts, draw valid conclusions and initiate appropriate course of action. Must

effectively convey ideas, images and goals to a diverse group of personalities.

SUPERVISORY RESPONSIBILITY:

None

BENEFITS:

Our people are the organization’s greatest asset. We are proud to offer a full range of

employee benefits. This full-time position offers a competitive base salary with bonus potential,

paid time-off and paid holidays. Medical/Dental/Vision Insurance, and an 401K (after 6 months) with a 100%

employer match up to 4%. To find out more about us, check out our website at www.whereUmatter.com.

This Job Description is not an all-inclusive list of your functions and tasks. Job functions may be

added, deleted, or modified at any time by your management team. Receipt of this job

description does not constitute a contract of employment.

I have read and fully understand ALL of the requirements and demands of this position and

believe I am mentally and physically capable of performing all of these requirements with or

without reasonable accommodations.