Sales Associate

A Made in Oregon store associate is a frontline employee who interacts directly with customers to ensure a positive shopping experience. They are responsible for understanding and promoting the store's products and services, addressing customer inquiries and concerns, and maintaining the store's cleanliness and organization. The primary goal of the store associate is to contribute to the store's overall success by maximizing sales, fostering customer loyalty, and upholding the store's reputation for exceptional service.

Duties and Responsibilities:

1. Customer Service:

   • Greeting customers warmly and providing a friendly and inviting atmosphere.
   • Assisting customers in finding products and offering product recommendations.
   • Answering customer questions and providing accurate information about products, pricing, and promotions.
   • Handling customer complaints and concerns in a professional and empathetic manner.
   • Ensuring customer satisfaction by going the extra mile to exceed expectations.

2. Cashiering and Transactions:

   • Operating cash registers and handling customer transactions accurately.
   • Processing payments, issuing receipts, and providing change as required.
   • Verifying age for age-restricted purchases, such as alcohol or tobacco products.

3. Store Maintenance:

   • Ensuring the store is clean, well-organized, and visually appealing at all times.
   • Monitoring and replenishing supplies like shopping bags, wrapping paper, and receipt rolls.
   • Arranging displays and setting up promotional materials.

4.