Command Center Operator

The expected pay range for a Command Center Operator in Keaau/Hilo is $18.50 to $21.15 per hour.

HPM Building Supply is continuing to grow so we are seeking to hire a Command Center Operator. The Command Center Operator is vital in maintaining safety and security and helping deter crime and theft at our company's and customers' facilities. Your primary responsibility as a Command Center Operator will be to ensure the smooth functioning of our command center in Hawaii, promptly addressing incidents, emergencies, and other critical events. You will be our in-house investigative guru, analyzing, responding to, and stopping crime in its tracks.

The Command Center Operation will be based in Keaau, Hawaii, and has plans to be based in Hilo, Hawaii later this year.

QUALIFICATIONS

• Experience: Previous experience in a similar role, such as security monitoring, emergency response, military or law enforcement, or a related field is highly desirable.
• Flexibility and Availability: Willingness to work rotating shifts, including nights, weekends, and holidays. Availability for on-call duty during emergencies or critical incidents.
• Technical Skills: Proficient in using command center software, surveillance systems, and communication tools. Familiarity with incident management systems, CCTV monitoring, access control systems, and alarms is advantageous. Intermediate keyboarding and Microsoft Office skills are required.
• Calm Under Pressure: Ability to remain composed and act decisively during stressful situations. Maintain a professional demeanor and exhibit strong people skills when interacting with others.
• Customer Service: Ability to provide high-quality customer service. Follows proper and courteous telephone etiquette.

BENEFITS

• Competitive compensation
• Medical (including prescription drug, vision and chiropractor/massage/acupuncture or Health Reimbursement Account ($100 a month/$1,200 a year)
• Dental (with ortho coverage for employee and dependents)
• Basic Life/AD&D coverage
• Long-term disability
• Health and Dependent Care Flexible Spending Plans
• 401(k) Plan
• Employee Stock Ownership Plan (ESOP)
• AFLAC voluntary insurance and and more!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Command Center Operator position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

ABOUT HPM HAWAII

For over a century, HPM has provided residents with high quality materials, innovative technology, well-equipped facilities and superior customer service. HPM has 18 locations across Hawai'i Island, O'ahu, Maui, and Kaua'i, and expanded to Fife, Washington.

HPM provides a family atmosphere where each of its 550-plus employees are valued and their ideas heard. As one of the largest 100% employee-owned companies in the state, our team members share as the company grows and prospers. As a team, we are dedicated to enhancing homes, improving lives, and transforming communities and we do this by living our core values of Heart, Character, and Growth. Training and development opportunities are offered to those seeking to grow and better themselves. Join HPM and become an owner!

Join HPM and become an owner!