Customer Service Representative

Job Title: Customer Service Representative Duration: 12+ Months Location: Irwindale, CA 91706 Pay Range: $22.90/hr. Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups. Job Description: Must haves: Live local to Irwindale. Soft Skills. Adherence to policy’s Ability to multitask. Ability to de-escalate calls. Ability to manage calls with calm tone as some customers may be upset. Problem solving skills. Critical thinking. Listening skills, take the time to understand. Like to haves: Min 2 years customer service exp Prior call center exp Backgrounds in hospitality, retail, fast-food – in person customer service Bilingual- Spanish, Vietnamese, Korean, Mandarin, Cantonese, Khmer, Cambodian speakers. Equal Employment Opportunity Statement Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law. Americans with Disabilities Act (ADA) If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department Other Employment Statements Intelliswift participates in the E-Verify program. Learn More For information on Intelliswift Software, Inc., visit our website at www.intelliswift.com.