Outlet Bartender

** Outlet Bartender**

Location: London, ON, CA

Property Name: Dolce Ivey Spencer Canada Req Id: 14945

Dolce is now seeking a Outlet Bartender to join our team at Dolce Ivey Spencer Canada in London , Ontario .

**Job Summary**

The Outlet Bartender is responsible for providing the highest quality service to guests and servers and maintaining the Wyndham Standards of cleanliness and sanitation while following the direction from all management.

**Education & Experience**

* High school diploma or equivalent

* Smart Serve Certification is mandatory; willingness to obtain or a refresher may be requested.

* At least two (2) years previous bartending experience is prefered.

* Bilingual skills (French/English) are a strong asset, bbut not a requirment

**Physical Requirements**

* Flexible and long hours sometimes required.

* Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

* Ability to stand during entire shift

**General Requirements**

* Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

* Must be able to multitask and prioritize departmental functions to meet deadlines

* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

* Attend all hotel required meetings and trainings.

* Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.

* Maintain high standards of personal appearance and grooming, which include wearing nametags.

* Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.

* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions

* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary

* Must be able to maintain confidentiality of information.

* Must be able to show initiative, including anticipating guest or operational needs

* Perform other duties as requested by management.

**Fundamental Requirements**

* Maintain a warm and friendly demeanor at all times.

* Set up the bar according to hotel standards and Banquet Event Order to ensure that guests are served promptly and efficiently

* Prepare beverages and cocktails according to the hotels mixing and presentation standards

* Serve guests with all beverage requirements in a friendly, courteous and professional manner and by name

* Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotels standards

* Follow all provincial liquor laws, incuding ensuring all custopmer have proper I.D. and are over 19 years of age

* Fulfill the role of outlet server to support food and beverage operations, as needed.

* Must be able to work variable shifts: days, evenings, weekends, holidays, and special events, as needed.

* Maintain current knowledge of hotel culture, amenities, and services, events in the area, points of interest, and services in the area.

* Abide by all hotel policies and safety rules

* Assist in the Health & Safety program by ensuring that section 28 of the OHSA and company/departmental health & safety policies and procedures are being followed

* Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests

* Respond to guests problems, complaints and accidents

* Adhere to all company safety and sanitation policies and procedures

* Ensure that the bar and service areas are kept clean and tidy during service, practicing "clean as you go" techniques

* Enter all sales in the point-of-sale system (POS) without errors.

* Always follow proper cash handling procedures, bar controls and inventory controls.

* Assume responsibility for guest checks, cash register procedures, and completion of daily sales reconciliation reports.

* Ensure overall guest satisfaction

* Must be eligible to work in Canada

*Wyndham Hotels and Resorts is proud to be an Equal Opportunity Employer supporting diversity in all of our business practices.*

*We are proud to provide employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs.*

**COMPANY OVERVIEW:**

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

**Job Location:** Dolce Ivey Spencer Canada, 551 Windermere Road, London, Ontario N5X 2T1

Employment Status: Full-time