Sales Development Program - San Juan, Puerto Rico - Full-time / Part-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 
   
We are growing our team San Juan, Puerto Rico and have multiple Early Careers full-time sales opportunities available – come join our team as a Sales Agent in the Sales Development Program.  In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.

**This is a full-time position with a start date of June 2024**

**UnitedHealth Group is not able to offer relocation assistance for this position**

**UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position** 

Work Schedule:

• Operating hours: Monday – Friday 8:00AM – 9:00PM; your shift will be provided during training 
  
• Full time position with flexibility desired based on the seasonality of our business

Work Location:

• Fast forward your success by participating in our onsite training program in a standard day shift for 6 – 10 weeks
  
• Site location: Fully Onsite at Montehiedra Office Center - First floor- 9615 Ave Los Romeros San Juan, PR 00926

Program features:

• Participate in a Sales Development Program that will accelerate your career with a company that will help you learn new skills and foster your continued growth
  
• Collaborate with experienced professionals, mentors, and sales leaders
  
• Build relationships within a close-knit community of peers involved in the development program to expand your network
  
• Development program is curriculum based and structured

Compensation & Benefits:

• As a licensed agent, your total compensation is determined by your ability to work hard, sell, and deliver a great customer experience
  
  • Compensation = Base pay + monthly sales incentive
    
• Sign-on bonus of $1,000
  
• 12 Sick Days & 15 Paid Time Off days accrued plus an additional 10 Paid Holidays (may be necessary to work overtime or Holiday depending upon business needs)
  
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  
• 401(k) Savings Plan, Employee Stock Purchase Plan
  
• Education Reimbursement
  
• Employee Discounts
  
• Emplo4yee Assistance Program
  
• Employee Referral Bonus Program
  
• Voluntary Benefits (legal insurance, LTC Insurance, etc.)
  
• Fun and competitive work environment focused both on teamwork and individual success!
  
• More information can be downloaded at: http://uhg.hr/uhgbenefits

Primary Responsibilities: 

• Mainly handling inbound calling, NO knocking on doors
  
• Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale
  
• Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
  
• Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs
  
• May make outbound calls to members to follow up on questions or to current members to review current or new products and services
  
• Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines
  
• Meet the goals established for the position in the areas of performance, attendance, and consumer experience
  
• Meet and maintain requirements for agent licensure, appointments, and annual product certification
  

 You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• Bilingual in both English and Spanish (English proficiency assessment will be required after application)
  
• Currently in final year of obtaining a Bachelor’s degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university).  Bachelor’s degree must be obtained prior to start of employment
  
• Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook)
  
• Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered) 

Preferred Qualifications: 

• Work or volunteer experience in sales, customer service, health care, or health insurance

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.    
   
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 
  
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.