Lead Analyst Sales Operations - Full-time

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the student debt program and education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is an onsite opportunity in the Abbott Diabetes Care Division. We are helping people with Diabetes lead healthier, happier lives.   As a global leader in diabetes care, Abbott is constantly working to deliver the highest quality products and unwavering support to our customers.  Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we’re committed to continuous improvement in the way patients and professionals measure, track and analyze glucose levels.

As a Senior Sales Administration and Support Analyst, you will work with US Commercial functions on the underlying data needs for various CRM applications, reporting platforms and support them in timely fashion.  This role is responsible for working with data vendors on master data, prescription data and claims data and supporting data consumption. In this role, you will resolve data inquiries by partnering with the data source providers. This role will provide regular updates to senior management on the status of data assets and data projects.  This is an onsite Opportunity in Alameda, CA.

WHAT YOU’LL DO 

• Internal and Field Stakeholder Communication: Effectively communicate and partner with internal and external stakeholders while addressing their business needs.
• Problem Solving: Adopt a strategic approach to achieve business objectives by asking strategic questions, developing an action plan, and executing the same.
• Data Analysis: Maintain subject matter expertise with sales and master data sources and tools, and apply this expertise to deliver high quality data and actionable insights.
• Process: Consistently implements all Commercial Data Management protocols, procedures, and standards in a timely manner
• Teamwork and Collaboration: Contribute to the team’s performance, actively collaborate within and beyond the team to design and ensure buy-in around solutions.
• Work on Support tickets and Data Inquiries coming from Field
• Integrate new datasets with existing data sources
• Work on adhoc  reports and analysis leveraging reporting and querying tools such as Tableau, PowerBI, Excel and  SQL Workbench
• Work with the team to understand data quality issues and resolve them
• Work with the vendor teams to ensure the deliverables meet the quality
• Support data change requests to ensure unique and accurate HCP and HCO data
• Support data needs for targeting, alignment, incentive compensation, analytics and KPIs
• Understand new data sources and integrate them into overall data ecosystem

EDUCATION AND EXPERIENCE YOU’LL BRING 

Required 

• Bachelor's degree or equivalent experience and demonstrated competence required; additional post-graduate education may contribute toward the desired years of experience;
• Typically requires 4-5 years of significant data analysis and reporting  experience  to meet the skills and responsibilities of the position
• Ability or aptitude to apply in-depth knowledge leadoff Sales Data Integration   and to support related analysis
• Ability to form and develop interpersonal, professional relationships; display socially and professionally appropriate behavior
• Ability to operate independently with broad scope of responsibility under minimal supervision and under challenging time constraints
• Ability to communicate clearly, concisely and accurately with all levels of the organization
• Ability to facilitate interpretation and understanding of data, identify risks, develop recommendations and implement solutions
• Demonstrated initiative, problem-solving skills, analytical skills and critical-thinking skills
• Ability to work independently and in groups
• Ability to work cross-functionally
• Ability and aptitude to use various types of databases and other computer software
• Ability to prioritize
• Strong organizational skills;

Preferred 

• 5+years of data management / data analysis experience from working in Pharma / Biotech / Medical Devices in Commercial Operations
• 3+ years of experience working in syndicated data from Symphony Health Solutions and/or IQVIA
• 2+ years of experience in working with systems such as Veeva CRM, Salesforce and Veeva open data
• Experience working with BI tools like Tableau, PowerBI
• Expertise in leveraging SQL and Excel for Data analysis

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free cov erage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: 

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

Divisional Information

Medical Devices

General Medical Devices:

Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

CRM

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Diabetes

We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Vascular

Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

Structural Heart

Structural Heart Business Mission:  why we exist

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.

EP

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

HF

In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

Diagnostics

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on

Abbott’s diagnostics instruments, providing lab results for millions of people.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

Nutrition

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, Glucerna® and ZonePerfect® – to help get the nutrients they need to live their healthiest life.

The base pay for this position is $95,500.00 – $190,900.00. In specific locations, the pay range may vary from the range posted.