Maintenance Supervisor

Lutsen Sea Villas - Tofte, Minnesota

Discover Your Odyssey

Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award-winning team that not only works together but plays together, creating an environment where every day is an adventure.

Why Odyssey?

At Odyssey Resorts, we don't just offer job opportunities; we provide a canvas for your career dreams. Here's what you can expect:

• Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it.
• Employer Recognition: Join a company recognized as a Star Tribune Top 200 Minnesota Workplace for two consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.
• State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.
• Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy—a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.
• Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change.
• Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement. You’ll be part of an engaged team that values your ideas and nourishes your potential.

Your Odyssey Awaits:

Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.

Job Title: Maintenance Supervisor

FLSA Status: Non-Exempt

Department: Maintenance

Reports To: Maintenance Department Manager or General Manager

PURPOSE

To generally maintain all aspects of the resort property and to provide a service for the guests, owners and management company. To provide a high-quality and safe property which guests, owners and employees can fully enjoy.

EDUCATION, EXPERIENCE

High school diploma or general education degree (GED) preferred; one-year related experience required; or acceptable equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS

· Valid driver’s license

· Obtain Pool Operator License within six months of employment, if required

ESSENTIAL FUNCTIONS

To perform this job successfully, and individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Maintain and repair physical structures and utility systems of buildings such as electrical controls, heating and ventilating systems, and water distribution and plumbing systems.

· Perform preventative maintenance that includes painting, staining, repairs to masonry, woodwork, plumbing, electrical, carpentry and furnishings.

· Perform a wide variety of skilled and semiskilled maintenance activities (e.g. lighting, electrical, alarms, plumbing, security, painting, general carpentry, etc.).

· Perform general maintenance, preventative maintenance, and minor construction of exterior of all buildings, including employee housing buildings, if applicable, while working within assigned budget.

· Gather records for all resort utilities including water tower readings, gas meter readings, electrical monitoring, wastewater treatment and discharge.

· Maintain vehicle, tools and equipment (including uniform) in good and proper working order, including quarterly preventative maintenance.

· Assist maintenance team with projects; ensure projects are completed in a safe, efficient manner.

· Arrange furniture and equipment when requested; clean resort buildings and grounds as needed; assist with security issues as needed.

· Interact with and supervise contractors and vendors for the purpose of obtaining bids, scheduling repairs and completing projects efficiently, as requested.

· Take and respond to guest calls and requests; work to resolve any issues in a timely, efficient manner.

· Assist the department manager with HR functions as requested: Ensure proper staffing levels; recruit, interview, hire, supervise, coach, discipline, terminate maintenance staff; perform timely performance reviews of team; write and post the department schedule in a timely manner.

· Maintain the pool and spa.

· Snow removal of all resort areas including roadways, walkways, common areas, decks, etc. immediately after a snow fall.

· Dispose of refuse and renovation materials.

· Ensure the parking lots are maintained, clean, and properly lighted.

· Respond to emergency situations and resolve immediate safety concerns; be available for on-call, as needed.

SUPERVISORY RESPONSIBILITIES

This position assists the department manager to provide direct supervision to the Maintenance Department staff.

COMPETENCIES, SKILLS, ABILITIES

To perform the job successfully, an individual should demonstrate the following competencies, skills and abilities:

· Upholds Odyssey Values.

· Ability to be adaptable and flexible.

· Prioritizes and plans work activities, creating action plans when necessary.

· Uses time efficiently.

· Maintains acceptable attendance and punctuality.

· Follows through on commitments.

· Working knowledge of tools, methods, operations and materials used in resort and building maintenance.

· Working knowledge of occupational hazards and safety precautions necessary to perform manual labor and maintenance work.

· Ability to read and interpret documents such as safety rules, operating manuals, etc.

· Ability to prepare general reports and correspondence.

· Ability to effectively present information and respond to customers.

· Ability to add, subtract, multiply, and divide.

· Ability to define problems, collect data, establish facts, and draw valid conclusions.

· Ability to use a computer for advanced applications such as spreadsheets, business correspondence (email, memos, etc.), and job-specific software programs.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is constantly required to stand, walk, sit, hear, use hands, reach, climb, stoop, and kneel. The employee will frequently be required to talk and taste and/or smell. The employee must be able to lift and/or move up to 100 pounds. Specific vision requirements include close and distant-vision capabilities.

WORK ENVIRONMENT

While performing the duties of this job, the employee will frequently be exposed to outdoor weather conditions, wet, hot, humid conditions, high, precarious places, fumes or airborne particles, and chemicals or solutions. The employee will be exposed to moderate noise conditions.

Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required.

The above is intended to describe the general nature and requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.