Durable Medical Equipment (DME) Coordinator

Coordinates and advises on all aspects of the DME program, including insurance and billing. Assist patients with device fitting. Acts as a liaison between the staff, physician and DME Manager.

Type: Full Time
Location: MCJR, 6920 Gatwick Dr #200, Indianapolis, IN 46241
Travel Required: Indy and Bloomington

Responsibilities:

• Attend department, clinic or company meetings as required.
• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
• Consistently work in a positive and cooperative manner with fellow staff members.
• Consistently demonstrate ability to respond to changing situations in a flexible manner to meet current needs, such as reprioritizing work as necessary.
• Attend required annual in-service programs.
• Demonstrate knowledge and understanding of all company policies and procedures. Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor.
• Fit patients with prescribed orthosis; including patient evaluation, modification and fitting, training the patient on fit and function, as well as answer any questions.
• Accurately input patient information and ensure correct durable medical equipment is dispensed within the Breg Vision system.
• Obtain all necessary authorizations as required by Medicare, Medicaid, Worker’s Compensation, or private insurance in order to fit and bill for each orthosis.
• Assist DME manager with daily DME office operations: including (but not limited to) ordering product, maintaining Special Order Binder, stocking and organizing product in the office.
• Review and monitor inventory levels for durable medical equipment items unique to the office at least two- three times weekly and provide order quantities needed to DME office lead. Assist with monthly inventory counts as instructed by DME manager.
• Keep track of surgery schedules for each physician in the practice and make sure that each patient has the required orthosis prior to surgery, or make arrangements for DME to fit post surgically. Also, assure that information for post-surgical application of other devices are forwarded to the correct individual and confirm receipt.
• Act as the liaison between DME office and physicians on all matters involving communications, paperwork, etc.
• Attend all staff meetings and training.
• Any and all other duties required for DME to be successful with the practice and patients.
• Travel to MCJR locations as necessary.
• Filing as needed – within 24 hours.

Experience, and Certification/License Requirements:

• Degree or Certificate in a Health Related Field (ATC/PTA) or Experience in Orthopedic/DME Field.
• Basic computer skills including Microsoft Word, Microsoft Excel.
• Must be able to interface and work well with customers and co-workers with varying personalities and temperaments.
• Must be friendly, courteous and have good communication skills when greeting patients

Working Conditions/Physical Requirements:

Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 50 lbs. Average lift 25-50 lbs.