Teller II

Essential Job Functions

• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
• Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
• Process savings withdrawals. Cash checks: verify endorsement, receive proper identification and ensure validity.
• Identify counterfeit currency.
• Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Cross-sell bank products and services
• Refer customers to the proper department for issues that cannot be resolved at the teller line
• Issue personal money orders and cashier's checks
• Accept loan payments: verify payment amount and issue receipts
• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
• Ensure teller station is clean, organized and properly supplied
• Follow proper dormant account procedures
• Balance drawer daily, including periodic batching of cashed checks
• Process cash advances, redeem U.S. Savings Bonds
• Follow all bank policies and procedures
• Close personal accounts, business accounts, and debit cards
• Complete debit card maintenance forms and address change forms
• Accept utility bills and print daily transaction reports
• Balance and process all applicable reports related to the cash vault, TCD, and/or coin machine

Competencies

• Excellent customer service skills
• Verbal and written communication proficiency
• Ability to exercise discretion and use sound judgement
• Stress management/composure
• Thoroughness; attention to detail
• Dependability
• Ability to prioritize tasks and multi-task
• Excellent computer skills including electronic mail, record keeping, word processing and spreadsheets

Required Education and Experience

• High school diploma or GED

Job Specifications

• Must pass background check, credit check and drug screen

The Bank of Romney is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at (304)822-2724 or email at beant@bankofromney.net