Direct Sales Associate

Highline is committed to bringing the power of the internet to underserved communities across the United States. We empower our communities to thrive, with instant access to opportunities that come from fully participating in today’s digital world. We are looking for enthusiastic and committed individuals that are driven to provide extraordinary customer service and become part of a supportive team that focuses on caring, positivity, and growing our family. See our website at www.highlinefast.com

Job Summary:

The Sales Associate will sell commercial and residential broadband products and services offered by Highline to current and new clientele in the Escanaba, Michigan markets. This role pays a base salary with unlimited commission earnings.

Duties/Responsibilities:

• Assist in building and maintaining a network of sources from which to identify new sales leads.
• Sell Highline products through door-to-door solicitation in the residential and business community.
• Maintain minimum sales quota performance. Make outbound calls to follow up on new account inquiries.
• Communicate with customers and leads to identify and understand their service needs; identify and suggest services to meet those needs.
• Ensure customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provide periodic territory sales forecasts.
• Assist with special events as needed.
• Perform other duties as assigned.

Competencies:

• High school diploma
• At least one year of sales/office administration/customer service or comparable work experience.
• Good computer skills. Knowledge of common office applications such as MS Word, MS Excel, MS PowerPoint.
• Excellent phone skills.
• Excellent communication skills.
• Excellent interpersonal skills.

Physical Requirements:

• Prolonged periods of walking and standing outside.
• Must be able to lift 15 pounds at times.
• Must have valid driver’s license.
• Must be able to pass a pre-employment background check and drug screen (randoms)