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Customer Service Representative
•25 days ago
| Estimated Pay | $17 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Greenwood, South Carolina |
Compare Pay
Estimated Pay We estimate that this job pays $16.76 per hour based on our data.
$11.38
$16.76
$23.76
About this job
Job Description
Job Description
If you love building solid customer relationships, you might be the Customer Service Representative Robert Half is looking for. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. If you're looking for a long-term contract / temporary to hire engagement, and can work in Greenwood, South Carolina, this could be the Customer Service Representative position for you! If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!
How you will make an impact
- Manage incoming telephone calls
- Give exceptional customer service in a timely fashion
- Receive and send written business correspondence
- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Ability to simplify complex problems and build solutions
- Great written, verbal, and interpersonal skills
- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Customer service and office administrative skills
- Expertise in Microsoft Excel
- Purchase Orders experience preferred
- Customer Support experience desired
- Deep understanding of Email Correspondence
- A consistently positive approach to your work that is rooted in a businesslike professionalism
- Experience using Microsoft Office
- Ability to interact effectively with internal and external partners and clients/customers
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
How you will make an impact
- Manage incoming telephone calls
- Give exceptional customer service in a timely fashion
- Receive and send written business correspondence
- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Ability to simplify complex problems and build solutions
- Great written, verbal, and interpersonal skills
- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Customer service and office administrative skills
- Expertise in Microsoft Excel
- Purchase Orders experience preferred
- Customer Support experience desired
- Deep understanding of Email Correspondence
- A consistently positive approach to your work that is rooted in a businesslike professionalism
- Experience using Microsoft Office
- Ability to interact effectively with internal and external partners and clients/customers
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
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