Branch Manager

Have you heard the news? High Point FCU is coming to Bradford!

High Point FCU is a community-oriented financial institution dedicated to providing exceptional member service at every phase of your journey. We take pride in supporting the communities we serve by offering convenient digital services and maintaining a personal, face-to-face approach.

Position: Branch Manager

Status: Full-time, Exempt

Reports to: Vice President, Operations

As a Branch Manager, you will play a pivotal role in leading our branch operations, fostering community relationships, and contributing to the growth of our small business lending portfolio. Journeys start here.

Your purpose:

• Oversee day-to-day branch operations, ensuring efficient and member-focused service delivery in accordance with established policies and procedures.
• Establish Credit Union deposit and loan relationships with members and potential members.
• Create relationships with local businesses, assessing their financial needs and providing tailored solutions.
• Coach and guide the branch team, promoting a collaborative environment where staff feel comfortable sharing opinions and providing regular feedback.
• Conduct regular one-on-one and team meetings to clearly communicate performance expectations and hold staff accountable for adherence to service standards to achieve individual and team member goals.
• Maintain a level of community involvement to ensure a positive presence and reputation for the credit union.
• Identify opportunities to enhance member satisfaction and loyalty.
• Embrace the organization’s commitment to excellence by maintaining a strong knowledge of products and services to effectively refer solutions.

We are looking for:

• Bachelor's degree in Business, Finance, or related field (preferred).
• Proven experience in management within the financial industry.
• Knowledge of commercial and/or consumer lending practices (preferred).
• Strong leadership and team management skills.
• Demonstrated community engagement and networking skills.
• Must be able to handle member and employee matters in a professional, tactful and confidential manner.
• Must project a positive sales attitude and proactively evaluate and present credit union products and services that best meet a member or potential member’s financial needs.
• Responsible for complying with the Credit Union and regulatory policies and procedures.

Benefits:

Retirement: Preparing for your future – Eligible after 1 year of employment

• Safe harbor contribution of 3% to your retirement plan
• Employer Match up to 6% of deferral
• Discretionary profit-sharing contribution

Insurance: Taking care of you & your family

• Employer pays 75% of Medical and Dental Insurance
• Employer Paid Life Insurance
• Employer Paid Long Term Disability Insurance
• Short-term disability and Vision insurance

Time Off: Encouraging a work-life balance

• 40 hours sick time
• 40 hours personal time
• 11 Paid Holidays
• Paid volunteer time to support the communities we serve.
• Generous vacation time. The longer you stay, the more you earn!

Location:

• Bradford, PA
• Will require travel to Olean, NY during training period and then periodically for meetings.

The expected pay range for this position is $58,460 – $70,000. The actual salary will be determined based on experience and other-job related factors, consistent with applicable law. This salary range only reflects base wages and does not include benefits or other types of compensation. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law.

Visit www.highpointfcu.org to learn more.

High Point Credit Union is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. EOE – VETS- DISABILITY