IT Helpdesk (Support Specialist)

Are you looking for a great career that offers work/life balance, professional growth, an opportunity to serve in your local community plus work in a friendly environment? Peoples National Bank offers great opportunities for caring, customer service minded individuals.

People National Bank is seeking candidates for an IT Support Specialist position in the Technology department working at our Mt. Vernon Corporate Location. This is not a REMOTE position. This is a challenging position that offers work in several different fields within the Information Technology arena.

Responsibilities will include but not limited to:

• Provide Helpdesk Support (level 1-2-3)
• Assist users with computer, printers, and software issues
• Install, configure and maintain workstations – printers, software, and applying patches
• Provide advanced support for key banking applications
• Management and support of phone systems

Skills Needed:

• Minimum of 2 years’ experience in Information Technology, along with a degree in Computer Science, related field, or IT certifications
• Effective verbal and written communication skills
• Excellent customer service skills
• Strong work ethic
• Problem solving and investigative skills
• Ability to multi-task effectively
• Will be required to travel locally

Equal Opportunity Employer