Orthodontic Treatment Lead (Part-Time)

Overview:
Jubilee Dental


Position: Orthodontic Team Lead - PT

Sherman, TX

Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.

We are actively seeking an Orthodontic Team Lead to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact:

• Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us
• Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.
• Love working with kids (they make up 70% or more of our patient base)

Responsibilities:
Responsibilities:

• Ensures the team delivers quality and compassionate dental care to every patient
• Direct supervisor for assigned team with the ability to professionally coach, develop, and deliver disciplinary actions as needed to manage performance
• Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards
• Achieves team performance targets
• Responsible for the operational readiness, appearance and presentation of the team / workspace
• Responsible for spending time with patients seeking Orthodontic care and answer questions related to planned treatment and corresponding fees
• Responsible for ensuring the patients leave well informed, with all their questions answered about treatment and related insurance coverage, including patient
• Ensures the patients receive a great experience
• Serves as the financial and insurance benefit expert to obtain a high percentage of treatment acceptance from our patients.
• Presents Orthodontic treatment plans and gives estimates of treatment costs in an effective manner
• Educates and discusses the Orthodontist's treatment plan after diagnosed and reviewed by the clinical staff with the patient
• Collections tracking and monitoring, and any required patient follow-up
• Explains, promotes, and adheres to company payment policies and procedures
• Obtains high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options
• Solicits referrals from patients post treatment while at the same time tracking satisfaction with work provided
• Other duties, as they would benefit the support of the Orthodontist
• Responsible for Orthodontic compliance
• Presenting Orthodontic treatment plans and giving estimates of treatment costs in an effective manner
• Educating and discussing the Orthodontist's treatment plan after diagnosed and reviewed by the clinical staff with the patient
• Collections tracking and monitoring, and any required patient follow-up
• Explain, promoting, and adhering to company payment policies and procedures
• Obtaining high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options
• Solicit referrals from patients post treatment while at the same time tracking satisfaction with work provided
• Contact patients/guarantors the day prior or the day of the appointment regarding fees due and to confirm the appointment
• Administers contract and patient dismal process
• Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
• Adheres to company guidelines as it relates to payroll and other human resource functions for assigned team
• Other duties, as they would benefit the support of the Orthodontist

Qualifications:
Requirements:

• High School Degree or GED Equivalent Required
• Minimum of 1+ years working experience as an Orthodontic Treatment Coordinator in another practice is required
• Minimum of 3+ years of customer experience preferred
• High level knowledge of Orthodontics and associated treatment planning preferred
• Strong written and oral communication skills required
• Ability to articulate techniques utilized in the Orthodontic field, treatment plan presentations and CDT codes highly preferred
• Knowledge of dental insurances, service limits, PPO, Self Pay collections, and financing options preferred
• Proficiency in computer usage and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) strongly preferred
• Additional certification may be required dependent on location
• Dental Radiation Safety Certification Preferred

We Offer:

• Competitive compensation
• Quarterly bonuses based on Office performance
• Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!

We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.