Facility Leadership (Facility Manager, Assistant Manager, Head Guard) - KCMO

Facility Leadership

Facility Managers, Assistant Managers and Head Guards at Midwest Pool Management have amazing growth opportunities across the Kansas City metro area offering tons of fun for the citizens of the KC area, clients we serve, and the employees we take care of. Whether you're managing a quiet neighborhood pool or one of our fast-paced water parks, MPM has something for everyone! Below is a list of requirements to join our award-winning team at MPM-KC:

1. Keep the pool safe. The first, and most important, responsibility of all facility leadership team members is to promote safety by preventing accidents, as well as having the confidence and ability to perform a rescue when necessary.
   1. Complete requirements for the StarGuard Training Program (or equivalent).
   2. Recognize areas of potential danger and take steps to reduce risk.
   3. Be proactive in scanning and attitude.
2. Assure that the facility is operated in the safest, most efficient manner possible for all patrons.
   1. Monitor and maintain pool chemistry by testing the water and adding required chemicals.
   2. Assure the facility water and grounds are always clean.
   3. Make recommendations on repair and maintenance needs.
   4. Utilize pool staff to make minor repairs and maintenance adjustments.
   5. Schedule and assign all aquatic facility staff, including deck and support staff.
   6. Enforce policies, rules, and regulations.
   7. Participate in regular in-service training.
   8. Complete multiple reports including programming, rescue, first aid, etc.
   9. Strong observational skills to proactively identify patron needs and ensure safety guidelines are being followed.
   10. Strong verbal communication skills (able to positively engage with patrons, team members, and management) with excellent customer service.
3. Responsible for assisting in preparing the pool for the swimming season.
4. Responsible for assisting in the closing of facilities at the end of the season.
5. Be Professional. You represent Midwest Pool Management as well as the facility you are working at. We expect you to always present yourself in a professional manner, through both your appearance and attitude. A good work ethic is an important quality, one which all employers expect. All staff members must wear the required Company uniform while on duty. The required uniform includes, but is not limited to staff shirt, sunglasses, hat or visor, and water bottle.
6. Be familiar with programs offered at their assigned facility.
   1. Swim lessons
   2. Family Fun Days
   3. Water Aerobics
   4. Swim Team and more
7. Treat all patrons kindly and with respect, with an emphasis on providing extraordinary customer service.
8. Enforce the pool rules consistently.
9. Keep the pool(s) AND surrounding facilities clean. Cleaning includes vacuuming swimming pools, cleaning bathrooms, cleaning equipment, and more.
10. Know your schedule and arrive at work on time.
    1. Employees are expected to be available a minimum of 18 hours a week and must work at least four weekend days a month (2 Saturdays and Sundays, 4 Saturdays, 4 Sundays, or any combination their in.)
    2. Mornings, daytime, evening, night, weekend, and holiday hours are required.
11. Lifeguards must be able to swim.
12. Have a positive and productive attitude, and most of all HAVE FUN!!!