Concierge

** Concierge**

**Job Category****:** Operations **Requisition Number****:** CONCI004396 Showing 1 location **Job Details**

**Description**

***As a member of the New Perspective family of senior living communities, Woodland Terrace's application and interview processes are managed by New Perspective.***

As the **Concierge**, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more.

**When you join our team, youll gain:**

* **Referral Bonus** Earn a bonus each time we hire a new team member referred by you.

* **Flexible Scheduling** Partner with your manager to create your ideal schedule.

* **Full-time, Part-time**

* **Tuition Assistance** We invest in our team members development to promote within. Share your career goals with us!

* **Leadership Support** We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success!

* **Collaborative & Inclusive Work Culture** We value all of our team members experiences and backgrounds, and we continue to build dynamic teams. Were committed to listening to team members ideas in order to make some of the best improvements.

* **Positive Impacts** Youll make a difference by helping seniors live life on purpose!

**Job Type - Flexible Schedule**

* Part-time (Up to 29 hours per week)

**Responsibilities**

* Answers incoming calls with a smile and provides routine information to callers; records messages and screens and routes calls to appropriate destinations.

* Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.

* Screens and directs all visitors.

* Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way.

* Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors.

* Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living.

**Qualifications**

* High school diploma or equivalency preferred

* Ability to read, write, speak & understand the English language

* Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.

* Demonstrated computer skills and ability to interact with a variety of electronic devices.

* Ability to communicate effectively verbally and in writing using the English language.

* Ability to handle multiple tasks simultaneously.

**Preferred Qualifications**

* Previous experience working with seniors preferred and desire to serve and care for seniors

**Team Member Benefits & Perks***

* Medical, Dental, & Vision Insurance

* 401(k) with Company Match!

* Paid Time Off and Holidays

* Company-Paid Basic Life Insurance

* Voluntary Short-Term Disability

* Company-Paid Long-Term Disability

* Health Reimbursement Account/Health Savings Account

* Flexible Spending Accounts

* Education assistance - up to $5,000 per calendar year!

* Leadership Development & Career Advancement

* Real-time Access to Earned Wages

* Referral Bonuses

* Employee Assistance Program

*Benefits vary by full-time, part-time, and PRN status.

*A career with a purpose starts here!*

This is an exciting time to join Woodland Terrace by New Perspective. We are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team members personal and professional development. At Woodland Terrace youre not just an employee, you are a valued member of our team.

**OUR HIRING PROCESS IS QUICK & EASY!**

**Step 1: Application (5-10 minutes)**

Apply for the position that matches your interest and let us know the best way to contact you.

**Step 2: Phone Screening (20 minutes)**

These quick introductions help us to learn more about your career goals and see if Woodland Terrace is a good fit.

**Step 3: In-Person Interview (45 minutes)**

We want to learn more about you! We want to hear about your past experience and your future goals. Youll also have the opportunity to ask us questions, tour our community, and meet some of the team.

**Step 4: Job Offer**

If the role and community seem like a good fit, well reach out with a job offer. Job offers may even be made at the time of your interview!

Woodland Terrace by New Perspective is an Equal Opportunity Employer.

WTFL

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