Concierge - (Lion Square Lodge)

**Concierge - (Lion Square Lodge)**

at Vacasa Vail, CO **Why Vacasa**

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, were the largest full-service vacation rental company in North America. Today, were one of the fastest-growing vacation rental companies in the worldthanks to the people who give us their best every day. Youll fit right in here if youre curious, entrepreneurial, and thrive in a rapid-growth environment.

**Why Operations at Vacasa**

We live by a simple motto: happy team, happy owners, happy guests. Our local people are what set Vacasa apart. Were hospitality professionals dedicated to the communities we work with. Were the behind-the-scenes problem-solvers who create worry-free experiences for our owners and guests.

**What were looking for**

We're seeking a hard working, energetic employee to help us serve our guests with our growing portfolio of vacation homes in **Telluride, CO**. The primary purpose of this position is to provide guests and owners with efficient, professional and accurate guest services resulting in improved guest and owner satisfaction.

**What youll do**

* Provide guests and owners with efficient, professional and accurate services resulting in improved guest and owner satisfaction

* Responsible for coordination of in-room guest services directory

* Responsible for providing and arranging all packaging details (sometimes with little notice) including but not limited to flowers, champagne, cruises, dining reservations, transportation

* Provide all guests and owners with friendly and professional guest services in a timely manner

* Coordination of in-room guest services directory. Handle and service all guests' and owners' needs, i.e., baby-sitters, photographers, florists, dentists, doctors, airline information, shuttle service, car rental, etc. in conjunction with an approved vendor list through the marketing department

* Establish, when possible, appropriate commission between the vendors and staff

* Ensure that all arriving guests are notified of room availability within the standard time frame

* Assist in establishment of guest recognition program, and in the development of amenities and welcome gifts for repeat and VIP guests

* Ensure all departments are aware of every aspect of activities and special events within the resort

* Establish a weekly listing of all special events, times and directions for guests and guest services staff

* Ensure the cleanliness of the lobby, front entrance, and guest registration area

* Coordinate with front desk to ensure all guests' requests are handled in a satisfactory manner

* Check VIP and owner units for proper cleanliness and condition before arrival

* Notify front desk of return guests and welcome them appropriately

* Perform special projects as requested

**Skills you'll need**

* Weekend availability

* 1 year of front desk / bell attendant experience in a hospitality/hotel environment preferred

* 1 year of customer service experience in service or retail environment

* Effective verbal and written communication skills

* Ability to lift up to 20 pounds

**Compensation**

* **$17/hr**

* ****New Hire Sign on Bonus of $250 after 30 days of employment****

* ****Retention Bonus of $500 paid out after end of season 4/16/22****

**What youll get**

* Health/dental/vision insurance100% coverage option based on hours worked

* Employer Sponsored & Voluntary Supplemental Benefits based on hours worked

* 401K retirement savings plan with immediate 100% company match on the first 6% you contribute

* Health & Dependent Care Flexible Spending Accounts based on hours worked

* Paid vacation & sick days

* Employee Assistance Program

* Career advancement opportunities

* Employee discounts

* All the equipment youll need to be successful

* Great colleagues and culture

Please visit our to review our full benefits offerings

*Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law.*

*Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.*

*An offer of employment for this role will be contingent upon the successful completion of a background check.*

APPLICANT STATEMENT: I certify that my answers are true and complete to the best of my knowledge. I give my permission for Vacasa LLC and its subsidiaries to contact and obtain a reference from the individuals and businesses I have listed in the REFERENCES section of this application. If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release from employment for cause. I agree to the terms and conditions as stated above. *

**U.S. Equal Opportunity Employment Information (Completion is voluntary)**

Individuals seeking employment at Vacasa are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender Please identify your race If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. T