Respite/Safe Harbor Care Coordinator

Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary:

Provides health care services to Safe Harbor and Respite clients in accordance with professional standards and The Salvation Army Harbor Light Programs Policies and Procedures. To accomplish this, the Respite/Safe Harbor Care Coordinator acts as client advocate linking clients with both internal and external healthcare resources as well as daily monitoring of program participant's health and wellbeing.

Essential Responsibilities:

• Manage all inquiries with regards to information, referral, and/or possible admission.
• Conduct pre-admission screenings of potential clients for Safe Harbor and Respite clients, schedule admissions according to Harbor Light admission criteria.
• Conduct client admissions/discharges for Safe Harbor and Respite programs, including completion of all required medical documents.
• Perform hourly checks on Safe Harbor and Respite clients.
• Perform instant urinalysis drug screenings.
• Provide general health care of clients which includes but is not necessarily limited to:
  • Administering and recording medications as prescribed by attending physicians.
  • Perform vital sign checks and document results.
• Facilitate health education groups as required by Safe Harbor and Respite Program Director and or Medical Director clients.
• Take appropriate action as directed by attending physician to ensure client's medical stability and in cases of emergency facilitate assistance per Harbor Light protocol.
• Assist Medical Director or designate in the provision of medical services.
• Attend all required staff meetings; training sessions, seminars, and/or workshops for staff development
• Coordinate client medication needs with pharmacies.
• Maintain records, charts, logs and all other pertinent data for the medical unit on a daily basis.
• Educate, coach and assist resident in establishing appointments and navigating managed care system.
• Assist residents with obtaining and engaging primary care physician, managed care liaison, and social services.
• Research and maintain working knowledge of current trends and best practices in respite care.
• Participate in weekly case review meetings.
• Conduct necessary assessments: VI-SPDAT, AZ Self-Sufficiency Matrix, Discharge, Barrier assessment.
• Consult with internal and external service providers in cases where more in-depth counseling may be needed regarding mental health, substance abuse, physical abuse, etc.
• Be available to give support, assistance, and supervision to residents when necessary.
• Assist residents in establishing and maintaining appropriate conduct while in residence; resolve residents' behavioral issues in a timely manner.
• Drive clients to outside appointments.
• Perform other duties as assigned.

Additional Responsibilities:

Qualifications:

Education/Experience:

• Successful completion of an accredited EMT, Paramedic, and or LPN program, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• Certified CPR Trainer (preferred)
• Experience in substance abuse (preferred)

Skills, Knowledge & Abilities:

• Possess working knowledge of Occupation, Safety, and Health Administration standards and Universal Precautions

Computer Skills:

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Experience with Electronic Medical Records preferred
• Willingness to learn new software as needed

Certificates and Licenses:

• Complete Safe From Harm training, and keep current as needed
• Must have and maintain a current valid chauffeur's license and pass the Salvation Army Motor Vehicle Record check (MVR); or obtain the chauffeur's endorsement within 30 days.
• Must possess one of the following Michigan licenses:
  • Registered Nurse, Practical Nurse
  • Emergency Medical Technician
  • Paramedic

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Average Daily Physical Requirements

Frequency

Work in stationary position

Less than 2 hours

Move about work area

More than 5 hours

Use hands/fingers to handle or feel

More than 5 hours

Reach with hands and arms

More than 5 hours

Climb (stairs/ladders) or balance

None

Bend, stoop, kneel, crouch, or crawl

None

Communicate with others

More than 5 hours

Detect flavors or smells

2 to 5 hours

Move objects up to 30 pounds

Less than 2 hours

Visual acuity

More than 5 hours

Read and understand written word

More than 5 hours

Drive or travel

Less than 2 hours

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Average Daily Environmental Conditions

Frequency

Environment: No exposure to extreme heat, cold, noise, chemicals, or hazardous equipment.

2 to 5 hours

Medical Environment: Exposure to body fluids, radiation, medical equipment, solvents, or chemicals.

More than 5 hours

Noise: Exposure to constant or intermittent extreme sounds.

None

Temperature: Exposure to extreme heat or cold either indoors or outside.

None

In addition:

COMMUNICATION: Ability to effectively receive and express ideas, both written and verbal; using clear and concise vocabulary and active listening skills.

CUSTOMER SERVICE: A desire to serve others by focusing efforts on listening and responding effectively to questions, providing services, and evaluating customer satisfaction.

EMPATHY: Ability to identify with or be sensitive to the feelings and experiences of others.

INITIATIVE: Ability to act promptly and take steps to solve or settle an issue proactively.

RELIABILITY: Ability to be dependable, trustworthy, and committed to doing the best job possible and completing work in a timely and consistent manner.

This job description does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Salvation Army reserves the right to revise this job description at any time. This job description is not a contract for employment and does not infringe upon The Salvation Army's at will employment status. Reasonable accommodation may be made to enable individuals to perform essential functions. The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.