Hotel Housekeeper for Best Western Ponderosa

At the Best Western Ponderosa Lodge, we’re fortunate to live and work in one of the most picturesque areas of Central Oregon. Our property accommodates both business and leisure travelers, and we are a destination hotel that has served many of the same customers for years. We also have staff members who have been with us for over a decade because we treat our employees with respect, dignity, and transparency. We are committed to building and maintaining a staff whose talents can be showcased and whose knowledge of Sisters, OR, and the surrounding areas can be shared with our guests.

Best Western Ponderosa is searching for Part-Time Housekeeping Room Attendants to join our team. Reporting to the Housekeeping Supervisor, our Room Attendants operate both independently and as part of a team, working together with other departments to enhance our customers’ experience by ensuring the property is consistently clean and orderly. This position is ideal for students, stay-at-home parents who want to take on a part-time role, and anyone else wanting to work for an organization that truly values and appreciates its employees.

Job Responsibilities:

· Maintains the hotel rooms and building to ensure a safe and clean experience for hotel guests and associates

· Sets up cleaning carts with supplies, maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms

· Cleans and wipes windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways

· Washes shower walls, tubs, and cleans toilets and stall walls.

· Wipes exposed pipes and cleans mirrors, sinks, and walls to ensure clean and sanitary guest and public restrooms

· Replaces towels, soaps, and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests

· Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas

· Dusts and polishes all furniture, fixtures, and wall hangings

· Strips bed of all linens and remakes with fresh linens

· Removes all trash/recycling from rooms

· Checks closet for cleanliness, wiping closet doors, handles, and overhead shelves

· Restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows)

· Vacuums rooms, public areas, and hallways

· Inspects door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.

· Checks lights and remotes to ensure all are in working order

· Reports any unusual occurrences or requests to the manager or assistant manager

· Maintains a friendly, cheerful, and courteous demeanor always

· Maintains customers’ privacy

· Maintains a high level of professional appearance and demeanor

· Must be dependable and on time

· Treat all coworkers with respect

· Adheres to all hotel policies and procedures as outlined by hotel standards and Federal, State, and Local laws, including OSHA regulations

· Follows proper procedures in handling hazardous substances

· Must use appropriate protective equipment as needed for job task

· Perform laundry attendant duties, when required

· Performs other duties as assigned

Successful Candidates Must Have:

· Fourteen years of age and older -- Fourteen through seventeen years of age will have a modified job description provided by Management

· Ability to work independently and stay motivated

· Exceptional customer service orientation

· Effective prioritization and time management abilities

· High level of professionalism, speed, and attention to detail

· Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment

• Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks
• Sitting, standing, walking, reaching, twisting, turning, kneeling, bending, and squatting in the performance of daily activities will be expected, in addition to grasping and repetitive hand movement
• Ability to lift and move 30 lbs. or more

· Knowledge of surrounding areas and local events

· Ability to work weekends and holidays

· Exceptional problem-solving skills

What We Offer:

· Best Western Rewards and Hotel Discounts

· Access to Medical, Dental, and Vision benefits

· Paid time off

· Free breakfast on workdays