Auto Service Advisors, Top Pay, Room for Advancement! - Full-time

4220 Bardstown Road, Louisville, KY 40218

Walk-in Applicants are Welcome!

Bill Collins Nissan is seeking Service Advisors / Writers. This is a very fulfilling position assisting customers. We welcome people who have worked in workshops such as: Firestone, Valvoline, Pep Boys, Jiffy Lube, Midas, etc. We are hiring for employees who know how to take care of our customers and leave them with a great feeling about the experience they have had in our Service Department. We value our employees and invest in their success.

Bill Collins Nissan is the Go-To spot for Shepherdsville, Mount Washington, Taylorsville and Coxs Creek drivers seeking a new or used vehicle. Customer satisfaction is our business! We believe that culture makes a difference and we focus on building relationships with our employees, our customers, and our community.

What we offer:

• Highly competitive pay plan based on experience!
• Health, Dental and Vision benefits!
• Commitment to continually grow our personnel in their respective roles - ROOM FOR ADVANCEMENT!
• 401(k) retirement plan
• Paid Vacation!
• Career advancement opportunities
• No Sundays!
  
  

Responsibilities - Service Advisor:

• Meet and greet customers
• Answer incoming phone calls
• Schedule appointments with customers
• Advise customers on necessary/suggested services
• Enter itemized estimate on service order and explain estimates to customer
• Determine progress of repair/service orders and inform customer accordingly
• Address customer's questions/needs promptly and professionally
• Review results of customer satisfaction surveys with service manager
• Other duties as assigned by Service Manager
  
  

Requirements - Service Advisor:

• Prior experience in customer service environment
• High school diploma or equivalent preferred
• Valid in-state driver's license
• Excellent communication skills
• Please upload your resume and complete the online assessment
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.
  
  

We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.