Restaurant Supervisor, Guaranteed Rate Field

The Opportunity 

Delaware North Sportservice is searching for a seasonal Restaurant Supervisor to join our team at Guaranteed Rate Field in Chicago, Illinois. Ensuring the highest levels of service to our guests is our greatest priority. If you can lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks, you will score a winning career with this team! Apply today to join our team.

Pay

$20.00 - $25.00 / hour
Information on our comprehensive benefits package can be found at .

Benefits 

 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

 

 

Responsibilities 

• Maintain a safe and clean environment for guests and team members, ensuring the  venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met
• Assist managers in training and development of the team and conducting team member-counseling sessions, including corrective action reports
• Collaborate with manager concerning operational deficiencies and areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume
• Greet guests positively, professionally and as an individual, and monitor guests’ and team member need within your assigned area

Qualifications 

• One year related experience
• Superior organization and guest service abilities
• Basic math skills and computer skills including word-processing, spreadsheets, and e-mail
• Ability to deal with guest complaints, using active listening skills to defuse difficult situations
• No college degree required

Physical Requirements 

• Must be able to carry up to 50 lbs
• Standing or walking for the duration of the shift
• Possible exposure to second hand smoke and high noise volumes

Shift Details 

Day shift
Evening shift
Weekends
Overtime as needed
Holidays

Who We Are 

Delaware North operates concessions, premium dining, and retail services at Guaranteed Rate Field, home of the Chicago White Sox, and has been a partner of the White Sox since 1940. We manage concession stands at the 40,615-seat stadium with a menu offering Windy City-inspired favorites.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.