Scale Service Technician

American Scale Company, a division of American Equipment Holdings, is one of the leading Industrial Weighing solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people.

We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.

Scale Service Technician

Duties & Responsibilities

• Install, maintain, service, repair, and calibrate a diverse range of scale and weighing solutions.
• Provide premium client service through a professional demeanor & technical competence.
• Develop strong client relationships to drive new sales for the company and suggest solutions to clients' problems.
• Work independently in a wide-geographic area serving a diverse set of clients with minimal oversight.
• Become proficient in Handbook 44 and qualify as a scale technician in the company's three state footprint (NC, SC, VA)
• Complete all required documentation (work orders, truck scale reports, calibration certificates, plant inspection reports, etc.) to time and quality standards.
• Analyze testing and calibration results, including statements of conformity or opinions and interpretations. Accurately report, review, and authorize results.
• Communicate often and clearly with the service manager throughout the workday.
• Must also be able to visually inspect equipment, job sites, and vehicles.
• Must be able to respond to audio prompts and alerts
• Must be able to interpret and navigate digital screens and work-flows.
• Must be able to effectively communicate with customers, managers, and coworkers.
• Must be able to read, write, and speak English.
• Must be able to lift up to 50 lbs individually.

Qualifications

• High school diploma
• Minimum of 2 years work experience desired.
• Technicians should have basic hand-tools necessary to provide day-to-day maintenance. Large capacity tools, scale specific tools, or other custom equipment will be provided by the company.
• Must be able to pass a drug screen.
• A background check may be required for this position.
• Mechanically inclined is considered a plus. Responsive communications with your manager, the team, and leadership is paramount.
• Other characteristics such as personal characteristics
• Takes direction and guidance well in order to learn
• Natural ability to converse with customers

Professional Certification

• Handbook 44 training class (to be provided by company)
• MSHA 46 (to be provided by company)
• CDL preferred

Working conditions

The nature of the industrial weighing business is 24/7/365 and the scale technician will need to perform in special working conditions. Special working conditions include evening and weekend work, working out of town on overnight trips, working outdoors, working in and around industrial facilities across a wide swath of industries, working with challenging stakeholders, and so forth. Scale technicians will get dirty and should be comfortable with this reality.

Physical Requirements & Essential Functions

The job is physically demanding as the scale technician must be able to stand for extended periods of time, lift heavy objects on a regular basis, perform repetitive tasks with few breaks. The scale technician must be able to access and clean scales as well as move 500 lbs by cart.

Benefits

The company provides a range of benefits that provide a strong overall compensation package including:

• Company vehicle
• Company cell phone
• Company uniform & clothing
• Health insurance
• Dental insurance
• Health Savings Account
• Tool & Safety Shoe Reimbursement Program
• Education Reimbursement
• Short / Long Term disability
• 401k matching at 4%
• 80 hours PTO
• Paid Holidays

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers' overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.

Proof of right to lawfully work in the United States required.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Compensation details: 18-22 Hourly Wage

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