Cafe Supervisor - Clearwater Marine Aquarium

Clearwater Marine Aquarium is a non-profit organization dedicated to the rescue, rehabilitation, and release of marine animals. As part of our commitment to providing an exceptional experience for our guests, we operate a vibrant cafe offering a variety of food and beverage options.

We are seeking an enthusiastic and customer-oriented leader to join our team as the Cafe Supervisor. This position will supervise day-to-day planning and food service execution of the café/concessions area. The ideal candidate has experience in fast casual dining operations and is a hands-on leader with a focus on team development.

Responsibilities:

• Overseeing and effectively managing day-to-day duties to ensure that each food service time is executed flawlessly from start to finish.
• Scheduling hourly team members to ensure business operations and budgets are met.
• Ensure food service area is stocked, operational, and ready for service daily.
• Be the point person to the client on behalf of the café area.
• Oversee the POS system, trouble shooting as needed, and running daily reports.
• Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; food safety; and Proof of the Pudding standards
• Managing existing and developing team members, encouraging growth and mentorship with hourly staff
• Assist with the onboarding and training process for new employees
• Responsible for setting the precedence that all staff will follow including but not limited to: uniform expectations, customer service policies, uniformity in food service aesthetics and creating a positive and productive workplace culture
• Assist with ordering, logistics, and overseeing product inventory.
• Managing the team that is scheduled. Leading by example and developing employees to reach their full potential.
• Attending and executing each event to ensure that it runs smoothly from the set-up to the break-down.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Assist with the hourly duties as needed, including but not limited to, food prep, cashiering, expo, stocking product, cleaning, etc.
• Assist with catering events which can range from event attendance, preparation support, and BOH support.

Performs other related duties as necessary

Required Qualifications

• 2+ years of leadership experience in Food Service Operations and/or high volume fast casual dining
• Must live near or be willing to relocate to Clearwater, FL.

Specialized Qualifications:

• Team building & leadership
• Hands on leader with drive to get the job done
• Knowledge of POS systems and processes, preferably Square
• Knowledge of concessions and kitchen equipment

COMPANY CORE VALUE AND COMPETENCY REQUIREMENTS

Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships.  Possess the expertise and skill levels required of the job and perform with quality.

Dedication - Dependable, reliable and follows through on projects from inception to completion.  Willing to put in as much time as necessary to complete tasks.  Demonstrate a win-win attitude: “see it, own it, solve it.”

Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct. 

Safety & Security - Observe safety and security standards.  Use equipment and materials properly.  Comply with safety standards and personal protective equipment requirements.  Report potential unsafe conditions or practices to appropriate person immediately.  Promote restaurant safety, cleanliness and security compliance at all times.

Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.

Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard. 

Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency.  Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.

Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations.  Perform well under tight time schedules and pressures to change direction quickly.

Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.   

Work Environment:

The work environment for this position will be mainly within the cafe area and kitchen. This position may work with kitchen equipment including food warmers, heat lamps, coolers, and more.  

Physical Demands:

• Prolonged periods of standing, moving throughout a kitchen and venue, bending, lifting, and reaching.
• Ability to perform physical tasks; such as but not limited to, lifting approx. 30 lbs.

Position Salary & Benefits:

• This is considered a full time position with a starting hourly range for this position is $20-$25/hour.
• Proof is pleased to provide all full-time eligible employees with Basic Life and AD&D at no cost to you
• Full-time eligible employees may choose to enroll in optional benefits, including Medical, Dental, Vision, Voluntary Life and AD&D, Short Term Disability, Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospitality Indemnity daily meals.

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.