Claims Specialist I

Claims Specialist I

K&K Insurance Group is a subsidiary of Aon. For 70 years, K&K has been recognized as the leading provider of sports, leisure, and entertainment insurance products. We have an opportunity for a Claims Specialist to join our team!

This is a hybrid role with the flexibility to work both virtually and two days per week at our Fort Wayne, IN office.

As one of the largest Managing General Underwriters in the United States, we perform a variety of traditional insurance company functions on behalf of the insurance companies we represent, allowing us to provide exceptional service in: program development; sales and marketing; underwriting; policy issuance; administration; loss control and claims.

Essential Duties of the Claims Specialist:

• Set up new losses- indexing, coding, initial coverage review
• Process expense payments
• Answering incoming calls
• Process incoming mail
• Provides status reports to Agents
• Accurately takes loss notices over the phone
• Digital filing of closed mail/files
• Mail out deductible letters and maintain a system for follow-up every 30 days
• Miscellaneous administrative support to unit as structured by unit manager
• Manage priorities and work distribution

Skills and Experience:

• Customer service experience
• Self-motived, highly organized and detail oriented
• Strong communication and listening skills
• Ability to multi-task and time management
  Strong analytical and problem-solving skills
• Ability to work independently and work well with others in a team environment
  Proficient in Microsoft Office Suite

Requirements:

• Minimum of 1 year experience in customer service and office work
• High School diploma, college degree preferred

How we support our colleagues:

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $30,800 to $38,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

The salary range reflected is based on a primary work location of Fort Wayne, IN. The actual salary may vary for applicants in a different geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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