Operations Specialist I

Operations Specialist I

Are you looking for a meaningful new role within insurance? At K&K Insurance Group, you will help empower results for our clients by delivering innovative and effective solutions!

This role is a 100% in office role out of our Ft Wayne, IN office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Handling of credit card processing, batching, copying and distributing of all credit cards and checks received daily.
• Preparing mail, fax and other pertinent information for processing.
• Monthly large broker audit reconciliation.
• Enter electronically required policyholder information in AuMine such that policy activation can occur.
• Enter electronically requested changes to policy in AuMine to produce policy change endorsement.
• Apply electronically cash to risk screens during cash-with-app process.
• Complete electronically policy forms in AuMine, final print policy or endorsement in AuMine, and email.
• Complete electronically certificates of insurance as requested.
• Serve as technical resource for Operations Coordinator in absence of Operations Specialist II.
• Add and delete policy forms during the forms process on behalf of Policy Processors.
• Contact help desks with system related problems.
• Attend all training classes provided as instructed.
• Perform miscellaneous duties as assigned.

How this opportunity is different

K&K Insurance is a leading provider of specialty coverage in the exciting areas of Sports, Leisure, Recreation, Motorsports and events. With a 70-year history of excellence, clients across the US and Canada choose K&K for our unique insurance products and expert claims resolution.

Skills and experience that will lead to success

• 2+ years of office work experience
• Insurance industry work experience preferred
• Exposure to accounting principals

Education: High School Diploma or equivalent

The salary range for this position is $31,000-$32,500 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

How we support our colleagues

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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