Case Manager

Summary:   Behavioral Health Case Manager play a pivotal role. in the collaboration of patient Care.  This position will develop personalized care plans, focus on improving well-being and aiding recovery from mental health conditions.

Key Performance Indicators:

• Case Manager communicates with network providers as participants move between levels of care and into post-discharge recovery services to support successful transition(s).  
• Performs regular assessments and reassessments to determine need for continued services at the appropriate level, transitions in level of care, treatment plan development and updates, coordination of referrals (including connections with and transportation to physical and mental health services), monitor progress in services, and patient advocacy.
•  Provides individualized intervention, assistance in accessing public benefits/Medi-Cal Outreach and Enrollment; information/referral regarding access to health; and encourages participation in educational opportunities, such as self-help support groups. 
• Develops individualized treatment plans and monitors progress in achieving goals. 
• Provides follow-up supportive services to enrolled participants in accordance with program policies and procedures. Coordinates, prepares, and maintains required charting and documentation in a timely and thorough manner. 
• Maintains participant records according to HIPAA and 42 CFR, adheres to all participant confidentiality requirements and standards. 
• Co-facilitates EBP groups, with the certified Substance Use Disorder (SUD) counselors; also co-facilitates process groups.
• Works with program SUD counselors to ensure that each participant’s transition plan is consistent with her individualized treatment and rehabilitation plan.
• Creates and develops relationships with community providers of housing, employment, education, food assistance, childcare support, substance abuse treatment, primary care, mental health treatment, and other supportive services that will benefit the participant population upon reentry to the community. Maintains copies of provider literature and program materials for participants to review.

Education:      

• Graduation from an accredited School of Nursing or Certification as Case Manager
• 2 years experience providing SUD services 
• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency
• Excellent organization skills and ability to multi-task and juggle multiple priorities 
• Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
• One (1) year in a hospital setting.

Licensure, Certification, and/or Registration: 

• Current Licensure to practice as a Registered Nurse in the state.
• CPR Certification required or must be obtained within probationary period.
•  ACLS preferred for charge nurse role