Integration Project Analyst

The Integration Analyst is responsible for establishing and maintaining technical relationships between RouteOne and our partners/customers. This includes partner integration, interface design/specifications, interface testing & troubleshooting, and project communication. Analysts are often involved with larger and more complex projects with partners in addition to working on internal features with the development team autonomously. Analysts may also be called upon to support training, documentation, and special projects.

Job Requirements

• Work with RouteOne's integration partners (credit bureaus, dealer system providers, insurance providers, etc.) and customers (finance sources, etc.) to establish connections through existing interfaces, new interfaces, enhance existing interfaces, and troubleshoot interface issues as they arise through all stages of development and implementation.
• Perform all work in accordance with company's security controls, quality programs, and standards.
• Assist in the management of partner integration status reporting.
• Create, document, and communicate interface specifications, guidelines, test scripts, and procedures.
• Create, manage, and update integration work plans, ensure resources are executing tasks to plan, and report statuses on partner progress/issues to business teams, Manager of Integration and Integration Leads.
• Work with RouteOne's internal teams (Product Development, Software Development, QA, etc.) to troubleshoot, report, track, and validate software issues and features.
• Provide Level 3 production support in the area of partner integration.
• Assist Integration Manager on large-scale integration projects.
• Manage and communicate progress status of projects to business owners.
• Assist in the design, testing, and implementation of web service (XML-based) interfaces between RouteOne and its integration partners.
• Maintain safety, security, and privacy standards throughout all areas of responsibility.
• Other duties as assigned.

Knowledge

• Working knowledge of automotive finance lifecycle preferred.
• Demonstrated experience successfully managing complex technical project or product implementations.
• Demonstrated experience in communicating with customers' senior technical staff (Director/VP/ C-level).
• Demonstrated experience in managing technical and/or customer service staff.
• Experience in managing projects.