Field Service Technician

Responsibilities:
- Install, maintain, and repair various types of equipment and machinery in the field
- Troubleshoot and diagnose issues with equipment and systems

- Service and calibration of ATEQ products returned from customers.

- Application design and set up for new and existing ATEQ instruments

- Travel to customers for onsite service, calibration, and tech support.

- Maintain proper documentation of services.

- Answer application/service-related phone calls from customers.

- Troubleshoot customer issues over phone or email. Respond to service calls and perform repairs in a timely manner. Make follow up calls to customers with recently serviced instruments.

- Perform ISO 17025 Calibrations according to the procedures.

- Perform routine inspections and preventative maintenance on equipment. Quote repairs/calibrations in the workshop or onsite.

- Assist in sales applications when needed.

- Manage and maintain demo devices.
- Collaborate with customers to identify their needs and provide solutions
- Document all service activities and maintain accurate records
- Adhere to safety protocols and ensure a safe working environment

Qualifications:
- High school diploma or equivalent
- Previous experience as a Field Service Technician or in a related role
- Strong knowledge of Vacuum Leak Testing Technology
- Proficient in analyzing and troubleshooting electrical systems, including high voltage
- Familiarity with CMMS (Computerized Maintenance Management Systems)
- Experience as an industrial electrician is a plus
- Knowledge of hydraulics, boilers, welding, and reading schematics is preferred
- Excellent problem-solving skills and attention to detail
- Strong communication and customer service skills

This position requires the ability to work independently in the field, often in challenging environments. The successful candidate will have a strong technical background and the ability to adapt to different situations. Travel may be required for this role.

If you are a motivated individual who enjoys working with your hands and solving technical problems, we encourage you to apply for this exciting opportunity. We offer competitive compensation, benefits package, and opportunities for career growth within our organization.

Please note that only qualified candidates will be contacted for further consideration.