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Contract Processing Administrator
•13 days ago
| Estimated Pay | $14 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Rosemont, Illinois |
Compare Pay
Estimated Pay We estimate that this job pays $14.17 per hour based on our data.
$12
$14.17
$17.46
About this job
Contract Processing Administrator
General Description: To perform Sales and Finance contract processing, general accounting and administrative duties, and support to Managers, as necessary. This role is a critical component of the administrative/accounting/finance and sales teams. As such, your job responsibilities and hours may occasionally be altered to help others complete their duties. The company’s current information management system is a large part of the job so computer training will be necessary in order to efficiently perform your duties. From time-to-time, this position may require travel to other offices inside the Chicagoland area. This is a full-time position with normal hours of operations between 8:30 am – 5:00 pm
Reports to: Compliance / Contract Processing, Supervisor
Do you have a passion for serving customers, learning, and working in a growing, entrepreneurial company?
We are looking for a highly organized, detail-oriented professional to join our team.
Feldco is a rapidly-growing company seeking to enhance its consumer finance team.
Feldco is honored to have been named a top workplace in 2023 by the Chicago Tribune making us a 10 time award winner! Check out the article by searching “Feldco Top Workplace 2023” on Google!
Key Responsibilities:
Contract Management:
- Auditing of cash & financed contracts within the company system for completion and accuracy
- Daily processing of addendums
- Daily processing of Right -to-Cancel forms & Cancellations.
- Assist with finance tasks, as needed
- Process and maintain unapproved contract; drive them toward an approved status.
- Identify and resolve discrepancies and errors.
- Collect and process payments outside of the point of sale
Administrative:
- Assist in resolving jobs on “Hold” to move them to completion status.
- Assist in resolving jobs in “Not Approved” status to move them to completion status.
- Assist in Daily admin functions during PTO or leave.
- Assist in follow-up scenarios.
- Assist in securing stipulations and necessary documentation for financed contracts
- Proficiency to communicate using all tools available in our system including email, text, phone CRM & in person
Position Requirements:
- Highly organized & detail-oriented
- Passion for working with others.
- Command a professional approach when interacting with customers and employees
- Develop camaraderie, rapport and relationships within the organization.
- Excellent oral & written communication skills
- Exceptional attention to quality & service excellence
- Solid understanding of Microsoft Office suite of products, specifically, Word, and Excel.
- Highest standards of ethics & handling matters of a confidential nature.
- Strong problem-solving abilities
- Ability to work in a fast-paced, dynamic team environment
- High School diploma required, Associates degree or higher a plus
- Produce high-quality outputs, including email & mail correspondence, reports, and memorandums.
- Proven ability to multi-task & work in a fast-paced environment.
What Can Feldco Offer You?
Leadership – We are the largest replacement window, door and siding company in the Midwest, and we take great pride in our leadership and transformation of the market
Growth – We have more than quadrupled our business over the past few years and are presently continuing to expand into new markets
Advancement – We have recently promoted many internal staff members to management positions, and offer external training and tuition reimbursement for personal development
Security – We operate profitability and are enhancing the benefits and care of our employees
Professionalism – We are investing heavily in quality improvements and establishing industry-best operations
Teamwork – We are focused on assisting each other and working together to take care of our customers
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